Customer Ratings & Reviews
- Model:
- 51930BBR
- SKU:
- 6323243
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent protection and clarity of the Symmetry Series Case, frequently praising its snug fit and ease of use. While some find the price a bit high and the side buttons slightly less responsive than expected, many appreciate the case's lightweight design and the way it showcases the phone's color. A few users noted concerns about the case's tendency to become slippery or yellow over time.
This summary was generated by AI based on customer reviews.
would never be without
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Otterbox to protect my new Samsung S10e.
I would recommend this to a friendGreat phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much better than my old s7. The camera is great.
I would recommend this to a friendNice item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung S10 cover is nice protection for new phone.
I would recommend this to a friendWorks great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is perfect and not to bulky on my phone.
I would recommend this to a friendVery good loking case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints yet never had an otter case just wanna see how it holds up after a drop.
I would recommend this to a friendVery Good Cell Phone Protection!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply the best protection for the back of your phone: Samsung S10!
I would recommend this to a friendclear otterbox for samsung s10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i was not impressed with the price nor the product. i read reviews on it and it was stated it does not really cushion the fall of your phone. it is made of just a clear plastic shell and breaks or snaps. the only good thing i can see about it is that you can see the color of your phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not impressed with your Symmetry Series case! Rest assured, that case has gone through hundreds of hours of design testing to ensure it will hold up against the abuse of daily life. Additionally, that case is backed by our stellar warranty, so we're more than happy to get you a replacement case if anything happens to yours.
Best,
OtterBox Customer Service Team
Phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints, phone stays in place and isnt slippery. I like it.
I would recommend this to a friendFits great but fingerprints show up really bad.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same as above, fingerprints really easily,otherwise it's fine
I would recommend this to a friendgood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great service from the young lady not the male manager
I would recommend this to a friendGood phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits well. Mixed feelings about not having touchpad cover
I would recommend this to a friendExpensive
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can find an off brand case for less that works better. Otterbox was a choice due to being able to purchase it on the spot with the phone and I didn’t want to wait. I would have definitely went with a different company if I wanted to wait.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not liking your Symmetry Series case! Keep in mind, our extensive design testing and world-class warranty is what makes our cases stand out from others on the market. If you run into any issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
- Cons mentioned:Side buttons
Very cheaply made plastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a much cheaper made product than the one made last year. It is harder to use the side buttons. Better than no protection, but not by much.
No, I would not recommend this to a friend It is ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not dropped the phone just yet, but only after a few weeks the case scratches and looks as if I had dropped the phone many times. It costs too much to have a case look like this when I take care of my things well. Looking at the case says different.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Revo!
We're sorry to hear about the scratches on your Symmetry Series Clear case! We'll be sure to get your feedback passed along. In the meantime, give us a ring at 1-855-688-7269, and we can look into your replacement case options.
Best,
OtterBox Customer Service Team
Safe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works to keep phone intact and free from injury, w
I would recommend this to a friendIt is ok just wish Samsung made a glass one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok does what it suppose to do wish it was good
No, I would not recommend this to a friend- Cons mentioned:Side buttons
Nope
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! The buttons on the side of the protector do not touch the actual buttons on my phone so I don't think it was molded properly
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Ripley!
We're sorry to hear about your struggles with that Symmetry Series case! We appreciate your feedback about the volume buttons, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Cons mentioned:Side buttons
Bad side buttons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Side buttons do not work How to keep Pushing them till They finally work. Return it got my money back.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Really,
We're so sorry to hear that the side buttons on this Symmetry series were acting a little stubborn, and that you felt your best course of action would be to return the item! Had you contacted us, we would have been more than happy to reassure you with some quick troubleshooting tips, but we also completely respect your decision. We sincerely hope that this experience does not turn you away from OtterBox for good, and if you have any future questions or comments, please feel welcome to call our wonderful Otters at 1-855-688-7269. They're always delighted to help out!
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Pretty good but yellows
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has good protection but it yellows over time. I would not recommend because of this.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Bob!
We're sorry to hear that your Symmetry Series case has been getting discolored! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, please don't hesitate to reach out to us through the link below for warranty assistance.
OtterBox Support: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Phone Protection but case cracks easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this outter box but was gifted the same one, and within 2 low drops the corners have cracks in them.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Nicole!
We're sorry to hear about the damage to your Symmetry Series case! It's definitely odd to hear that your case cracked so easily. The good news is, we have a stellar warranty, so we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team