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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 746 reviews

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93%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Symmetry Series Case's protection and clarity, with many appreciating how well it shows off the phone's color and provides a comfortable grip. The case's ease of installation and snug fit are also frequently praised. However, some customers point out that the case scratches easily and that the price point may be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 746 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Solid case for the s10+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very durable abs offers great protection without adding bulk

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It's a nice fit and not too bulky. Happy thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sturdy and affordable and great protection for phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    good protection for new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every phone need protection and otterbox is the best brand.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    S10+ case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It tight fit but I don't take it off often Looks clean fit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually go for the Commuter Series when I get an Otter Box, but that one was much bigger and bulkier than previous ones I've owned. This one is nice, low low profile, and protects just as well as I'd expect an Otter Box to do. The only issue for me is the cut outs at the bottom, they are a bit uncomfortable after a while against my fingers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the look

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is nice looking. I have received many compliments. It's not bulky. At work, I'm able to leave my phone at a desk but if you work outside construction or are very rough with your phone, you may want something that protects more. Great price also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, still let's you see the color of the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the case. It's very slim looking and still lets you see the color of the phone you choose. Some of the cases are so thick they are harder to hold and handle. If putting your phone in a pocket this case allows you the ease over some of the other cases.

    I would recommend this to a friend
  • Cons mentioned:
    Scratch resistance

    Rated 3 out of 5 stars

    Scratched in less than 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case it and it was great at first I loved the way the buttons felt still do, but the packaging says it was scratch proof. It scratched multiple times in less than 2 weeks.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Symmetry Series case has gotten scratched! We'll be sure to get your feedback passed up the ladder to our design team. In the meantime, give us a call at 1-855-688-7269, and we'd be more than happy to look into your warranty options!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection for your phone. sleek and stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't dropped my phone yet so I can't say for how it is reliability wise. So I am reviewing for the looks, in which on my Samsung Galaxy s10+ looks great! Exactly what I was looking for to show the pretty blue phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case for my wife's new Samsung Galaxy S10+. So far it feels perfect, not as slippery as the Speck clears cases we previously had. She's happy that her makeup doesn't seem to be staining the case edges so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case for a slim profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case seems to protect the phone without too much bulk. Also, the buttons are easy to push through the case (some other cases made it to hard to push the side buttons). This does not protect the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case before I got the phone. I am glad I did. The phone is very expensive. So you want to protect it. This is a slim case but offers the best from drops. OtterBox has been my case for 8 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Results

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my phone so chose this case since I've always had good results with OtterBox products. The case is sleek but durable and also allows use of fingerprint ID if you opt to use it on your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very High Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely isnt cheap but id rather pay the price for a case that will actually protect my phone It also looks really good with the clear design. A lot better than the usual black otter box

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Nice Case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case but turn yellowish after several months! Contacted otterbox for warranty replacement but then cost an additional shipping charge. Overall happy with the case though

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Jason!

      We're glad to hear that you're happy with your Symmetry Series case for the most part, but we're bummed to hear about the discoloration with your case! We appreciate your feedback, and we'll be sure to let our design team know about your experience. We're glad to hear that our Customer Service Team was able to get you taken care of with a replacement case. If you run into any other issues with your OtterBox, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Easy to use once you get started!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This S10+ is a simple and easy phone to use once you get started. Had the S5 for some years now and decided to upgrade loved the S5 and I am sure I will love this one. Recommend the S10+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't dropped my phone with this case yet (knock on wood) but it seems pretty legit so far. My only complaint is that the clear case shows all of the dust and particles that make their way in.

    I would recommend this to a friend
  • Cons mentioned:
    Scratch resistance

    Rated 3 out of 5 stars

    Not terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case overall, but gets an absurd amount of smudges. Also scratches too easily. I've only had it a couple of weeks and dont even keep my phone in my pocket often and the case is quite scratched.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're bummed to hear that your clear Symmetry Series case isn't clear of smudges and scratches! We'll be sure to get your feedback passed up the latter to the Otters in our engineering lab. In the meantime, give us a ring at 1-855-688-7269, and we'd be happy to look into your replacement case options.

      Best,
      OtterBox Customer Service Team OtterBox