Customer Ratings & Reviews
- Model:
- 51936BBR
- SKU:
- 6323247
to a friend
Customers are saying
Customers have good things to say about the Symmetry Series Case's protection and clarity, with many appreciating how well it shows off the phone's color and provides a comfortable grip. The case's ease of installation and snug fit are also frequently praised. However, some customers point out that the case scratches easily and that the price point may be high for some.
This summary was generated by AI based on customer reviews.
Very durable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work in a warehouse so when I drop my phone it lands on concrete. I have dropped several times, once off the back of a box truck. Hardly a scuff, a solid way to protect your investment.
I would recommend this to a friendGreat Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case for my phone because the one I had would not work with my screen protector. This case fits perfectly and doesn't wrinkle up my screen protector. I am very happy with it.
I would recommend this to a friendCase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox its always better case to protect ur phone from all the dropps n scratches n not like any other cheap cases yes its price but totally worth it
I would recommend this to a friendA dependable choice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable and overall good quality build. Performs well as advertised and can be personalized based on your own creativity. Would recommend to anyone looking for a good case.
I would recommend this to a friendMy sister likes the easy use with her phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this case for my sister.Her complaint with her old case was that she had a hard time to turn on and off.But with this case she liked how easy to operate the side buttons.
I would recommend this to a friendPerfect protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is slim, beautiful and protects your phone from drops. I've dropped my phone a few times, this case is durable enough to protect from a pretty high fall. I recommend!
I would recommend this to a friend- Cons mentioned:Price
Good Case
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case looked so good in the beginning after few months scratches get on so easily on first use then starts turning yellow for the price its expensive.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Rico!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the scratches and discoloration, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
great protection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love my case it gives my phone great protection. However, i can't give it 5 srars because this is the 2nd clear otterbox case I own and it turns yellow.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Lucy!
We're sorry to hear about the discoloration with your Symmetry Series cases! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with some replacement cases. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Cons mentioned:Bulk
does the job just fine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cell phones gotta have a case, wish they didn't, but its too risky for me to not have one. This one is less obtrusive than most, and has functioned as expected so far.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi MadSwan,
We understand that phones these days require protection to safeguard your device, but we're always striving to provide the best experience possible. Please feel free to give us a call at 1-855-688-7269, if we can do anything to kick it up a notch and we'd be glad to do so!
Cheers,
OtterBox Customer Service Team
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one by mistake so I had to return it and purchase the same case in the standard S10 case. That has been great, so I'm sure this one is just as good.
I would recommend this to a friendFantastic Case
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is durable and thin. However a screen protector should be applied to the display, so the phone can be properly protected.
I would recommend this to a friendGreat case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the color of my new S10plus and didn't want to cover it up. But I knew I needed an Otterbox. The only thing that's slightly less than perfect is the volume control button is a little difficult to access.
I would recommend this to a friendSamsung s10+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clean case . I have read reviews that it is really hard to get the phone out of the case but I didn’t experience any trouble with removing the case
I would recommend this to a friend"Very tight fit"
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always considered Otterbox to be a premium brand, however I am not quite sure how this case is going to holdup. I will say that it seems as if there is not enough protection for the sides. Time will tell!
I would recommend this to a friend- Cons mentioned:Price
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox are known for making durable phone cases but this one is pretty flimsy for the price. One of the cheapos for half the price offers the same protection.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Glamgal76,
We so apologize that this Galaxy S10+ Symmetry series doesn't seem to be worth the extra dime so far! While we completely understand your apprehension, we truly feel that the Symmetry should prove its worth time and time again as it keeps your Galaxy S10+ safe and secure. If you do happen to run into any additional questions, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll always be thrilled to help out!
Warmly,
OtterBox Customer Service Team
Samsung Galaxy S10+ phone case
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case!! I highly recommend it. I have dropped my phone numerous of times and have yet to crack or damage my phone!
I would recommend this to a friendNice simple case
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Quality simple clear case. Wont save you from high drop but from 1-3 feet you may get lucky.. screen protector is a must ofcourse!
I would recommend this to a friendHurts my pinkie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK the OtterBox looks good other than the fact the audio port is very sharp and it hurts my pinky Which suggests that there is a lack of quality control in the product Or it was designed poorly
I would recommend this to a friendlooks good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the clear case, now that I have a blue phone the color actually goes thru nicely, wish the sides were blue but I can't have it all
I would recommend this to a friend- Pros mentioned:Protection
Good protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection for my phone. Minimalistic design. Only complaint is the case started turning yellow over time.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the discoloration with your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team