Customer Ratings & Reviews
- Model:
- 51936BBR
- SKU:
- 6323247
to a friend
Customers are saying
Customers have good things to say about the Symmetry Series Case's protection and clarity, with many appreciating how well it shows off the phone's color and provides a comfortable grip. The case's ease of installation and snug fit are also frequently praised. However, some customers point out that the case scratches easily and that the price point may be high for some.
This summary was generated by AI based on customer reviews.
Great protection. Sleek feel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel. Otter box protection without the bulk.
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strong and plenty of screen lip for face down drops.
I would recommend this to a friendAwesome phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great with pictures and great in size
I would recommend this to a friendQuality case, fits nicely.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you would expect from an Otterbox case.
I would recommend this to a friend- Cons mentioned:Scratch resistance
Not scratch resistant like it says
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine is scratched bad already after only 2 weeks ..
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Symmetry Series case has gotten so scratched up! We'll be sure to get your feedback passed along. In the meantime, please give us a ring at 1-855-688-7269, and we can get you taken care of with a replacement case.
Best,
OtterBox Customer Service Team
- Cons mentioned:Price
Good case but to high
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way too expensive. Does what it says but very expensive
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi MTGreen,
It's great to hear that this Symmetry series is successfully safeguarding your Galaxy S10+! Although we certainly appreciate your hesitation towards the price point, we truly believe that the case should prove its worth time and time again as it protects your investment, no matter what life throws at it. If you run into any further questions, please don't hesitate to contact our friendly Otters at 1-855-688-7269, and they'll be delighted to assist!
Warmly,
OtterBox Customer Service Team
Great case foe my new phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has raised edges to protect the screen incase of a drop. Slim case also.
I would recommend this to a friend- Pros mentioned:Protection
Stains
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection just changes color with time......
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Nickname Here,
We're glad to hear this Symmetry case has your vote of confidence, protection-wise, but we apologize the integrity of the color hasn't held up. Although protection is our priority, we understand that aesthetic attacks can be discouraging. Not to worry - we would love to set up a warranty for you. Please don't hesitate to give us a call at 1-855-688-7269 and we'll send you a brand-new case that'll keep things looking fresh!
Warmly,
OtterBox Customer Service Team
Protecting the investment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost too big to work with the wireless charging pad on my Chevrolet silverado.
I would recommend this to a friendWell made!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice construction materials and cutouts. Gives a nice view of where your cell is.
I would recommend this to a friendGood case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good case if you send to drop your case. Strong and nice looking.
I would recommend this to a friendcheap and easy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a quick easy fix when I needed a phone case fast
I would recommend this to a friendFits ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to remove. Last case was very easy to remove, this one isn't.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Cover,
We're so sorry this Symmetry Series case is having some attachment issues!
New cases need a period of consistent use to 'break things in.' Your Symmetry may be stubborn, but it should warm up after a few weeks. If you're still having a hard time getting that case off, give us a call at 1-855-688-7269, and we'll dive in with some troubleshooting tips that'll make the removal process effortless!
Cheers,
OtterBox Customer Service Team
High quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox cases are traditionally the best and this is no exception.
I would recommend this to a friendNot enough protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Otterbox as I had great luck with that brand protecting my Galaxy S5 phone for 5 years. I did not feel comfortable with the screen and edge protection ( side did not come up to the level of the screen). I will be returning and going back to the commuter level of Otterbox
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Bruno!
We're sorry to hear about your disappointment with your Symmetry Series case, and we're bummed to hear that it caused you to return your case! We appreciate your feedback about the protection around the edges, and we'll be sure to get it passed up the ladder to our design team. If you run into any other case issues, please give us a call at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Case is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is good except that it does not protect much of the phone screen.
I would recommend this to a friend- Pros mentioned:Protection
just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is good at protecting the phone. However it stated that it (the case) would not turn discolor but will in fact stay clear. I've had it less than a month and the edges have already begun to discolor. Making my white phone look dirty.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Tara,
We're sorry to see that this Galaxy S10+ Symmetry series seems to be dealing with some detrimental discoloration! This is certainly a bummer, and our color-conscious Otters would very much like to restore your stylish security with a simple warranty claim. Please don't hesitate to give them a quick call at 1-855-688-7269, and they'll send over a beautiful replacement right away!
Best,
OtterBox Customer Service Team
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cover for its value very durable can see the color of your phone
I would recommend this to a friendReally great case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really rough on phones and so far this one is doing amazing.
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this clear phone cover, can see the real color of the phone
I would recommend this to a friend