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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 243 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the Symmetry Series Case's protection and quality. Many appreciate the case's fit, transparency, and ease of use, finding it easy to install and comfortable to hold. While some mention bulkiness, positive feedback on grip and price points also stand out.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 243 reviews
  • Rated 5 out of 5 stars

    Great protective cover for your phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox I purchased is just right for my phone. I'm very happy with the product. I purchased it to protect my phone from falls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice clear coating.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as bulky as other Otter Box cases but definitely meant for minimal protection if you're screen is hit directly.....it's over....but for the price it was it's expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but wish I'd gotten the Commuter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Love the color, but wish I had gotten the commuter case since it's a little thicker and more shock absorbent. The lighter plastic around the screen gets really dirty too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for beginners

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing and definitely has more features than the flip phone I had been using. I look forward to investigating each them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic case to cover the the light day to day abuse your phone will see. Will not protect your phone from a major impact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you're looking for a cheaper Otterbox case. Not too bulky and quite durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having a case for the phone just in case OI drop it. This case fits perfectly without making the phone too big. Now I don't worry.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its just me... i feel like I'm going to bend my phone when im putting it or taking it out. butttttt. it does good at protecting the phone

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey manny,

      We apologize that the Symmetry series feels so committed to protecting your Galaxy S10e, it refuses to leave! For future reference, our friendly Otters are usually available to provide case removal or installation assistance - simply give them a call at 1-855-688-7269, and they'll hook you up with some tips and tricks. We're confident that this commitment should pay off when that case keeps your investment safe for a long time to come!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Nice Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it's a clear case so I can see the color of my phone. Seems very durable although I don't plan to drop it to find out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case for Samsung Galaxy S10e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a black case, but due to inventory they only had the clear. Turned out to be just fine. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have iteam

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just simply just loved this iteam. It come in handy 2 a person like me that is hard pn phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong case, relatively expensive compared to it elsewhere

    I would recommend this to a friend
  • Pros mentioned:
    Transparency

    Rated 2 out of 5 stars

    Not enough protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the item because I thought it would enclose my phone. It doesn't , the screen is unprotected so if it is dropped on its face it will shatter. I've bought better otterboxes, this one is ok if you dont mind buying another phone. Its clear so that you can still see the phones design or color. Also hard to put on, the phone doesn't go on so easy so you have to force it on.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about any disappointment with your Symmetry Series case. We don't currently have a case for that device that includes a built-in screen protector. That being said, your case is totally compatible with Alpha Flex and Amplify. If you have any questions about your case or our screen protectors, give us a ring at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team. OtterBox

  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the last phone case I bought for this phone at the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Case for the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the case my Wife was looking for. Not too large and bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job while maintaining a low profile. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case for S10e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great. Not too bulky and still allows you to show that you have a premium phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a case for a working man.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case has no grip and phone slides through your hands alot, it scratches easy and the clear shows all the scratches and dirt that build up! Looks cool and nice brand new but not a very practical case. It was the only case they had in stock for my phone I just bought. Will probably be ordering a different case here pretty soon.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the issues that you've had with your Symmetry Series case! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder. If you're looking for a case that is a little more rugged, we'd suggest checking out our Defender Series here: https://www.bestbuy.com/site/otterbox-defender-series-pro-holster-case-for-samsung-galaxy-s10e-black/6323257.p?skuId=6323257

      If you have any questions about that case, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case. Fits well on phone. Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone case. I have used their other cases for my iPhone and works amazing m.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A PLEASURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ENTIRE TRANSACTION WAS GREAT! NEW PHONE, NEW SERVICE, AND GREAT STAFF TO HELP US GET THERE.

    I would recommend this to a friend