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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 345 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the protection, quality, and fit of the Symmetry Series Case for Samsung Galaxy S20 Ultra 5G. The case is also praised for its ease of use and lightweight design. However, some customers have concerns about the bulk, grip, and price of the case, with a few noting that it can be slippery and prone to scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 345 reviews
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could add a built in lens protector for the outside camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really nice cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new phone. strong and nice grip. i love this cover for my new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its clear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its clear. It works and it was on sale for 20 bucks. I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks nice and feels great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of the case. Its slick but not too slick where there are any grip issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has been a great case for always working.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the case for everything i do. Smooth to the touch and nice grip for holding the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holding up so far. We'll see how it dose, I am very hard on phone cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is so nice good technology and perfect picture it deserves price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my case wish it didn't show as many fingerprints but overall very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case! No reception problems with 5G!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this case for my brother in law who has to go to hospitals for treatment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, I've had it for over a year and it still looks like its new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade??

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some Little issues but other than that still great phone and satisfied .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Otterbein, this one is the same quality, excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this case for my brand new phone. I recommend Otterbox for all cell phones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than nothing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterboxes haven't stuck to me very well. This one is fine but the rubber on it tends to yellow from my previous device with the same type of case. Very firm and sturdy, the cameras on the phone aren't recessed to prevent scratching of the lens. Hard clear plastic shows scratches very easily. Better than nothing

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Cody!

      We're sorry to hear about the damage and discoloration with your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    lightweight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice lightweight case great for showcasing color of phone

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Nina!

      We're glad to hear that you're enjoying your Symmetry Series case! If there's anything keeping this from being a 5-star experience, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Good fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for the money,it was on sale so that made it even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Symmetry Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well on my new S20 Ultra. Without paying additional cost at Sprint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a good case for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good case for the price, it also works well with wireless chargers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sparkle and shine! Absolutely love the Otter box. Best cases on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Its holding up well and is very sturdy for what it is!

    I would recommend this to a friend