Customer Ratings & Reviews
- Model:
- 77-64220
- SKU:
- 6403186
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the protection, quality, and fit of the Symmetry Series Case for Samsung Galaxy S20 Ultra 5G. The case is also praised for its ease of use and lightweight design. However, some customers have concerns about the bulk, grip, and price of the case, with a few noting that it can be slippery and prone to scratches.
This summary was generated by AI based on customer reviews.
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks good and works as intended. My daughter loves it.
I would recommend this to a friendGood protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for me, Not as big and Bulky like otner otterboxes.
I would recommend this to a friendLike
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice i likkkkke it a lot likkkkkkkkkkkkkkkkeeeeeeeee
I would recommend this to a friendExpensive with no camera protection.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Outter Box because it's known for it's durability..needless to say it didn't protect the Camera lense on my S20 Ultra 128gb .Case was flush with camera..the camera is what makes the phone. If your looking for more coverage protecting you camera as well as phone don't purchase.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your device while it was in a Symmetry Series case. While our cases are tough, there are still some variables that can't be predicted. Though we can't replace the device, we'd be more than happy to get you a replacement case. Reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Great Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new case so far, love the glitter clear case.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.El mejor case que pude comprar me Encanto I love it
I would recommend this to a friendEasy To use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer Service Was Exceptional !! Made My Day !!
I would recommend this to a friendgood quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is made of very good material, highly recommended
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the color and quality, it's fit and confetiable.
I would recommend this to a friendGood gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really slim for a otter box feels good in pocket .
I would recommend this to a friendDecent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable but getting your phone back out isn't easy
I would recommend this to a friendGreat Case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is just the right size to not feel bulky.
I would recommend this to a friendCamera is Exposed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cover is good for the phone overall, but not so great for the camera as it is exposed at the same level of the back of the phone. Dropping the phone one an uneven surface can easily crack the glass covering the camera lenses.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're so sorry this Symmetry Series case is missing your vote of confidence! We put forth every effort to ensure this case will provide some of the best protection available to withstand the pressures of protection and we trust it will prove itself time and time again. If you're still unsure, give us a call at 1-855-688-7269 and we'd be happy to boost your confidence!
Best,
OtterBox Customer Service Team
Expensive but ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They say “You get what you pay for” but there’s really nothing special about this case. No flap for charging connector and we will see if the case begins to show discoloration in a couple of months.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Lola!
We're sorry to hear that your Symmetry Series case didn't live up to your expectations! Keep in mind, the cost of that case encompasses not only the hundreds of hours of design testing to ensure it will hold up to the rigors of your everyday life, but also the world-class warranty that comes with your case. If anything happens to your OtterBox, we'd be more than happy to get it replaced. Simply reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
It's okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back of the case does not provide enough depth to protect the camera lens area. Looking for something else now,
No, I would not recommend this to a friendNot like prior symmetry cases
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is thin, and flexed around the buttons. Did not feel as protective as prior Symmetry cases have. Had to return and got a Commuter series instead.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Ryan!
We're sorry to hear that your new Symmetry Series case didn't live up to the expectations set by your last one! We'll be sure to get your feedback passed up the ladder to our design team. We're glad to hear that you found something you liked more in that Commuter Series case, though! If you run into any issues with your OtterBox in the future, please don't hesitate to reach out to us here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Not the best but it works 9
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it serviced the purpose fair price, the, however side button needs Improvement I am having hard time to control volume.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Ibrahim,
We're so sorry to hear this. New cases require a period of consistent use to 'break things in.' The buttons on your case may be a little stubborn at first, but they should warm up after a couple weeks. If you're still having trouble, please feel free to give us a call at (855) 688-7269 and we'd be happy to dive in with some more troubleshooting tips!
Best,
obcst
Better than lifeproof
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At least the buttons work with this case. Not much in the way of screen protection but it's better than nothing
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Fajah,
We're sorry you're feeling as though this Symmetry Series case is missing something. If you're looking for an extra line of defense, please feel free to check out our Clearly Protected Film screen protector on our OtterBox website. In the meantime, if you have any further questions or concerns, please feel free to give us a call at (855) 688-7269 and we'd be happy to chat!
Kindly,
obcst
good if you can't purchase better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the only problem I have with this particular case is it doesn't cover the sides of the phone very well.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Sam!
We're sorry to hear about your disappointment with your Symmetry Series case! Our engineers determined that this design was the best one possible to allow for full functionality of your device. We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Wrong size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the wrong size for my S10. I didn’t buy an S10 Ultra.
No, I would not recommend this to a friend