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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 175 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are impressed with the Symmetry Series Case's protection and snug fit, frequently praising its slim profile. Many appreciate the case's high-quality materials and lightweight design, making it easy to handle and use. While some find the case a bit bulky, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-175 of 175 reviews
  • Rated 3 out of 5 stars

    Good case for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad case. Just wish that the shell was a little more pliable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit the Galaxy S6 Edge Plus so returned product to store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    don't care for the case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally dropped the phone and my entire screen shattered. I thought the case was supposed to protect the phone

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Bm1977,

      We are truly sorry that your Galaxy S6 Edge's screen shattered. We realize just how frustrating a damaged phone can be and completely understand your disappointment. Protecting your device is our highest purpose, and although we put extensive resources toward this end, we are unable to guarantee an incident-free outcome in every situation.

      Your phone is beyond the limitations of our warranty, however, we would very much like to offer you a new OtterBox case since yours may have been compromised in the incident as well. Please feel free to reach out to our friendly Otters at 1-855-688-7269, and we can set this up for you.

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 2 out of 5 stars

    returned...too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted a new case and bought this. We returned it...too bulky.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Wonderfrog,

      We’re sorry that you and your son found the Symmetry case a tad too bulky for your comfort levels. We do our best to keep our cases as streamlined as possible without sacrificing protection. We will be sure to pass your thoughts on to our design team. If you ever have any OtterBox questions please feel free to give our helpful Otters a call at 1-855-419-7417.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case and used it on my phone for about 6 weeks. My phone was on my nightstand (2 ft tall) and feel off onto carpet but the lcd under the screen cracked because the hardness of the case impacted it and my phone no longer worked.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Bestonegirl,

      We are truly sorry that your Galaxy S6 Edge sustained an injury. We realize just how frustrating a damaged phone can be and completely understand your disappointment. Protecting your device is our highest purpose, and although we put extensive resources toward this end, we are unable to guarantee an incident-free outcome in every situation.

      Your phone is beyond the limitations of our warranty, however, we would very much like to offer you a new OtterBox case since yours may have been compromised in the incident as well. Please feel free to reach out to our friendly Otters at 1-855-419-7417, and we can set this up for you.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 1 out of 5 stars

    Provides no protection whatsoever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover is slim and looks good, but provides no phone protection whatsoever. The phone case does not come over the phone enough to provide any protection.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Donna,

      We’re sorry that the Symmetry is not making you feel confident about protecting your Galaxy S6 Edge. It has been tested extensively and we feel that it offers a great balance of protection and not taking away from the edge’s awesome screen. If you ever have any OtterBox question please feel free to give our friendly Otters a call at 1-855-419-7417.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 1 out of 5 stars

    I hated this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not make a protective cover that fits with a cover. I went back to an IPhone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Protection at its best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and heaviness that it adds to the phone. It protects the edges and screen in a slick and elegant way. But, it does not support the wireless charging pad...too thick.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Case!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is nice slim and affordable. It not as big as the defender series but small.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and durable, lightweight. can always trust otterbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. The guy has he same one and threw his phone on the floor to show me that it worked. He let me take it out of the box and try it on my phone. It was awesome and I love my case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone multiple times and no problems. I was worried because the case doesn't go over front of phone. But no worries now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek look. It's not big and bulky. I haven't been hitting the buttons as easily like I did with other cases so that a huge bonus for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter cases are truly reliable. Bought this for my wife she loves it a lot ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many choices for the S6 Edge, but this one is really good.

    I would recommend this to a friend