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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 187 reviews

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95%
would recommend
to a friend

Customers are saying

Customers appreciate the Symmetry Series Case's excellent protection and snug fit for their Samsung Galaxy S6 Edge Plus phones. Many also highlight the case's quality and ease of use, while some find the price to be a bit high. Although a few mention it adds some bulk or weight, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-187 of 187 reviews
  • Rated 3 out of 5 stars

    Does what should.wish there was more to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it had a front cover but it is just the back and side. Pretty expensive for just that

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Harley,

      We are sorry for any misunderstanding with your Symmetry case purchase. We do our best to be as detailed as possible with our product descriptions.

      We completely understand your apprehension based on price, but we have full confidence that the cost is well worth the maximum protection, outstanding customer service and the amazing one-year limited warranty you get.

      If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    The cover ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not like other otter boxes I have had in the past.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Jose,

      Perhaps you had a different style OtterBox in the past, like a Commuter or Defender. If you ever need any assistance with your Symmetry please do not hesitate to call our friendly Otters at 1-855-419-7417, and we will be happy to help in any way that we can.

      Cheers,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Otterbox never fails me !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite many cases I saw online, I decided that protecting my phone was critical this time around, since I paid full price for it. Does not look bulky like everyone says it does, and doesn't really add any weight to your phone ! Lovely simple and protective case ! Buy it !

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    solid case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking case and it seems to be well made.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Nice durable case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my case, fits phone well and still gives me the protection I need.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was a good buy for the price. It helps protect my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good Phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case provides very good protection against drops and environment. Fitment should be more snug around the corners though.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Dman,

      Thanks for your feedback! That is odd that this Symmetry case is not fitting as well as it should around the corners. This is not at all normal and we certainly want to get more details so that we can help out! Please give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to assist in any way that we can!

      Best,
      OtterBox Customer Service Team otterbox