Customer Ratings & Reviews
- Model:
- 46807BBR
- SKU:
- 4923800
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Symmetry Series Case's protection, fit, and ease of use for Samsung Galaxy S7 edge phones. Many appreciate its design, lightweight nature, and the available color options. While some users noted that the case might add a little bulk, the positive feedback on protection and fit outweighs this minor concern for most. The case's compatibility with screen protectors is a point of contention for a few customers.
This summary was generated by AI based on customer reviews.
Sturdy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is tough, which is what I was going for.
I would recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was an excellent cell phone. Many new features.
I would recommend this to a friendGranddaughter like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't very happy. We got the s7 and couldn't get the buy one get one. And then I get a best buy bill with 100.dollars on it So I have to go to the store and find out why.I never used my card. What a surprise to find out about a hidden costs.
No, I would not recommend this to a friendLook elsewhere
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this case because I thought it looked good. However the buttons are hard to press and if you have a screen protector it tends to cause the edges to bubble. Returned and purchased something better and cheaper
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jovo,
We’re sorry that the Symmetry case did not work out for you. We would have been happy to have resolved the unusual difficult control button issue. Unfortunately we can’t guarantee that third party accessories like screen protectors will be compatible with our cases.
We hope that this one unfortunate experience does not discourage you from considering our products in the future. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Happy Holidays,
OtterBox Customer Service Team
Not a proper fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the phone was placed in the cover the buttons on both sides were not fully extended. Made my phone keep blanking out. Removed and bought another brand though Amazon which i've not had any issues since.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Babs,
We’re sorry that this Symmetry case did not fit as well as it should. We get why this is disappointing and if you still have the case we certainly want to assist with this abnormal situation. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get to the bottom of this predicament.
Sincerely,
OtterBox Customer Service Team
Not the best case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case doesn't offer the protection I normally expect from now otter box. It is thinner and less durable than I had hoped for. I would recommend the defender or commuter case instead.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi getrdone,
We are sorry that the Symmetry case is not the best fit for you. We agree, the Commuter or Defender should be better for your situation. Thankfully Best Buy is great with returns so you should be able to get this resolved with relative ease. Of course if you have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-419-7417.
We are happy to help!
Best,
OtterBox Customer Service Team
Case not protective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design of the case is too slim . It's a one piece design which is not as protective as a two or three piece design. My phone drop out of my pocket and the screen crack.
No, I would not recommend this to a friendIT SEEMS GOOD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I THINK THE CASE WOULD BE GOOD IF YOU COULD GET IT ON YOUR PHONE. WHEN I TRIED TO PUT IT ON IT ALMOST DAMAGED THE SCREEN PROTECTOR. I HAD TO RETURN FOR A DIFFERENT CASE.
No, I would not recommend this to a friendCase is ok for protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is ok for protection but doesn't allow the phone to charge on the wireless charging pad. You have to take it out of the case any time you want to charge it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Otterchic,
We’re sorry that this Symmetry case is giving you some trouble with wireless charging. All OtterBox series for the Galaxy S7 and Galaxy S7 Edge devices have been tested for wireless charging and are compatible with the following charging pads:
• Samsung Wireless Charging Pad
• Verizon Qi Wireless Charging Pad
• New Samsung Wireless Charging Pad
If you have one of the above charging pads you should not have any problems charging your Galaxy S7 Edge with the Symmetry case installed. If you have any questions please feel free to give our tech-savvy Otters a call at 1-855-688-7269.
Best,
OtterBox Customer Service Team
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not do much to protect the phone. Trying to find a edge case that does not interfere with my screen protector and this one peeled it off.
No, I would not recommend this to a friendPhone case
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not happy to thin dropped phone off my lap on to floor seemed ok but just did not like it
No, I would not recommend this to a friendPoor design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The edge at the top was sharp and hurt to hold my phone to my ear. Returned it and got a commuter case and am much happier about it.
No, I would not recommend this to a friendOtter box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great case for the price they are trying to charge no front cover are no carrying pouch
No, I would not recommend this to a friendPhone life still fragile even with case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've dropped my phone in this case and unfortunately the edge was too difficult for the otter box to defend
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi cmcorn,
We are truly sorry that your Galaxy S7 Edge sustained an injury. We realize just how frustrating a damaged phone can be and completely understand your disappointment. Protecting your device is our highest purpose, and although we put extensive resources toward this end, we are unable to guarantee an incident-free outcome in every situation.
Your phone is beyond the limitations of our warranty, however, we would very much like to offer you a new OtterBox case since yours may have been compromised in the incident as well. Please feel free to reach out to our friendly Otters at 1-855-688-7269, and we can set this up for you.
Sincerely,
OtterBox Customer Service Team
Extremely disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After spending over $300 to repair a cracked screen and LED, I purchased this $50 phone case which as an OtterBox is expected to be reliable. Yet within 48 hours and a single drop my phone has once again been cracked. The case is nice and comfortable for holding, but the sides/edge of the actual screen that are most important are definitely not protected enough.
No, I would not recommend this to a friendToo slippery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its very solid, but ot slips from my hands far too often. I would prefer a with a little more grip
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Scott,
While the Symmetry series will protect your device from any crazy drops or tumbles, we certainly don't want the reason it falls to be because it's a little too sleek for your grip! We apologize that this is happening, and we might suggest switching to the Defender series, which has a rubber exterior to provide more traction! Please feel free to take a look via the link below, and should you have any inquiries, just call our Otter experts at 1-855-688-7269. They'll be glad to help out!
https://www.bestbuy.com/site/otterbox-defender-series-protective-cover-for-samsung-galaxy-s7-edge-black/5329002.p?skuId=5329002
Cheers,
OtterBox Customer Service Team
Nice feel and look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case to protect my S7 Edge great feel and great look comfortable in the hand love the case not so good news after I bought the case I dropped my phone and it did not prevent it from cracking my screen. It dropped from my shirt pocket onto concrete only hitting edgr of hard plastic case did not protect it for the high $ spent
No, I would not recommend this to a friendIt's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not like the other otterboxes that I've had in the past. Not much protection.
No, I would not recommend this to a friendDidn't fit right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool case but the buttons on the side for power and volume didn't work good.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Bags,
We appreciate your feedback! We are sorry that the control buttons on this Symmetry case did not give you a typical OtterBox experience. We fully understand why this is not ideal and if you still have this case we absolutely want to help with this abnormal predicament.
Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement set up as soon as possible!
Best,
OtterBox Customer Service Team
Return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned dosent protect phone enough. I bought the commuter case instead.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
Although we are sorry that the Symmetry case did not work out, we are happy that the Commuter case is a better fit for you. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team