Customer Ratings & Reviews
- Model:
- 46807BBR
- SKU:
- 4923800
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Symmetry Series Case's protection, fit, and ease of use for Samsung Galaxy S7 edge phones. Many appreciate its design, lightweight nature, and the available color options. While some users noted that the case might add a little bulk, the positive feedback on protection and fit outweighs this minor concern for most. The case's compatibility with screen protectors is a point of contention for a few customers.
This summary was generated by AI based on customer reviews.
Not a great fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because of the edgeless design, the case doesn't stay on the phone very well
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi kenray,
It is strange that this Symmetry case is not fitting your Galaxy S7 edge as well as it should. We are sorry that this is happening and we definitely want to help with this unusual dilemma. When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't cover the glass facing and the side buttons are very hard to push.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi KathyJo,
We are sorry for any confusion with what the Symmetry case is all about and that the control buttons are being stubborn. The difficult buttons are not typical but perhaps you would be more interested in our Defender case as it does have a built in screen protector. Check out the link below for more information on that OtterBox case.
http://www.bestbuy.com/site/otterbox-defender-series-protective-cover-for-samsung-galaxy-s7-edge-black/5329002.p?skuId=5329002
If you have any questions please feel free to give our friendly Otters a call at 1-855-688-7269.
Sincerely,
OtterBox Customer Service Team
Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case itself is great but it pushed up the sides of my screen protector.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Sassy,
We’re sorry that the Symmetry case is not cooperating with your screen protector. Unfortunately we cannot guarantee that our cases will be compatible with third party accessories. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Happy Holidays,
OtterBox Customer Service Team
Doesn't protect Anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I disliked it so much that I just completely took the entire case off of my phone because it feels to protect the part of the phone that needs to mow protection. The cover only protects the back the screen is left portable to scratch his dust there is nothing to protect the screen at all.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Nicole,
We're sorry to hear about any confusion surrounding the screenless design of the Symmetry series! It sounds like our Defender case might be more up your alley, since it does incorporate a built-in screen protector. Feel free to check it out by following the link below, and if you have any additional questions, just call our wonderful Otters at 1-855-688-7269. They're always delighted to assist!
https://www.bestbuy.com/site/otterbox-defender-series-protective-cover-for-samsung-galaxy-s7-edge-black/5329002.p?skuId=5329002
Regards,
OtterBox Customer Service Team
nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not enough protection - get the defender!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Ryan,
We’re sorry that the Symmetry case is not a good fit for you but we’re glad that the Defender case is more up your alley. That’s the great thing about having options! If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Cheers,
OtterBox Customer Service Team
It's ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't put screen protector on the phone and they don't make one for it.
No, I would not recommend this to a friendIts terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good cases if you are going to put a screen protector on it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Chriss,
We are sorry if this Symmetry case is giving you trouble with a screen protector. Unfortunately we cannot guarantee that our cases will be compatible with 3rd party accessories. If you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269!
Best,
OtterBox Customer Service Team
Didn't protect my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The outer box is supposed to be one of the best cases for your phone although when I drop my phone my screen still cracked it was pretty crappy considering that I paid over $60 for the OtterBox and I still had to repair my screen which cost me $250
No, I would not recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't like Otterbox because it makes my phone look big
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We’re sorry that the Symmetry is a bit too bulky for your comfort level. We make every effort to keep our cases as slim as possible without sacrificing protection. We will be sure to pass your feedback on to our design and quality teams.
Cheers,
OtterBox Customer Service Team
Durable but quickly falls apart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Edges started loosening within a week will not purchase again
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Rp6165,
That is strange that the edges on this Symmetry case started to loosen up like that. We are truly sorry that this is happening. This is not at all normal and we absolutely want to help out. Simply give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to get a warranty replacement arranged for you.
Best,
OtterBox Customer Service Team
No top cover.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will take this back as it does not have a top cover.
No, I would not recommend this to a friendnice camera, but i donot like the phone operation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would not buy another Galaxy 7, i prefer a note 5
No, I would not recommend this to a friendSucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always usedI have always used OtterBoxes and the one for this phone the S7 Edge absolutely sucks worst case ever made I wasn't able to text properly or use my phone properly because the protective screen is too thick to register pressing on
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Shadow,
There seems to be a bit of confusion as this review is for the Symmetry which does not come with a screen protector. You are probably talking about the Defender case as that is the only Galaxy S7 edge OtterBox that comes with a screen protector. We are sorry that the screen protector is hindering your touchscreen experience. We fully understand why that is disappointing and we assure you that this is not at all typical. Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get a warranty replacement lined up for you.
Best,
OtterBox Customer Service Team
- Pros mentioned:Grip, Protection
Great case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case for the Galaxy S 7 edge. It also keeps the phone from slipping out of your hand and secures the screen.
I would recommend this to a friend Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my new phone thought it would have good protection because it's ottorbox brand but if I was to drop my phone my screen would get cracked because it doesn't protect the screen.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We are sorry that the Symmetry case is not filling you with confidence when it comes to protecting your Galaxy S7 edge. This design does have screen bumpers to help protect the screen during a fall. Another option is our Defender case which does include a built in screen protector. Check out the link below for more information on that OtterBox case.
http://www.bestbuy.com/site/otterbox-defender-series-protective-cover-for-samsung-galaxy-s7-edge-black/5329002.p?skuId=5329002
If you happen to have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are glad to help!
Best,
OtterBox Customer Service Team
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I bought Otterbox cases for our new phones. I thought they would be worth the money, but the first time my wife dropped her phone, the screen cracked. So not with the price!
No, I would not recommend this to a friend- Pros mentioned:Protection
Excellent protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provides excellent protection on back and side protection. Provides flat surface on back of phone so camera screen won't get scratch when placed down. Front part of case provides a small lift so screen is not touching when placed faced down.
I would recommend this to a friend Worst
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No fall protection ,or face protection But best buy help me by finding the perfect one for me and exchange it for a better one, thanks best buy staff 10 stars
No, I would not recommend this to a friendCheap phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because it was supposed to protect my screen. There is no screen protector at all, and even worse it does not come with a belt clip.
No, I would not recommend this to a friendVery little protection for an Otterbox.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case offers very little protection for the S7 Edge. If you are wanting a low profile case with good protection go with the Otterbox Commuter series.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Itchy,
We’re sorry that the Symmetry case did not work out for you but we are glad that the Commuter is a better fit. We are happy that we can offer our customers different case options for their specific needs. If you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-419-7417. We are happy to help!
Best,
OtterBox Customer Service Team