Customer Ratings & Reviews
- Model:
- 46807BBR
- SKU:
- 4923800
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Symmetry Series Case's protection, fit, and ease of use for Samsung Galaxy S7 edge phones. Many appreciate its design, lightweight nature, and the available color options. While some users noted that the case might add a little bulk, the positive feedback on protection and fit outweighs this minor concern for most. The case's compatibility with screen protectors is a point of contention for a few customers.
This summary was generated by AI based on customer reviews.
Great Protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OTTERBOX is simply the best case out on the market
I would recommend this to a friendWas not what I expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this case thinking it was great but after researching online at Otter Box there were other case types available, plus I was emailed a coupon that gave me some savings and was cheaper then buying it at Best Buy. I ended up returning the one from Best Buy.
No, I would not recommend this to a friend- Pros mentioned:Grip
Disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case great for improving the grip and holding the phone... first drop, 2 weeks old, smashed the screen.. zero protection for droppijng.. btw the screen repair for the S7 edge is $270. not many other options out there
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi sadhou,
We are truly sorry that your Samsung Galaxy S7 Edge sustained an injury. We realize just how frustrating a damaged phone can be and completely understand your disappointment. Protecting your device is our highest purpose, and although we put extensive resources toward this end, we are unable to guarantee an incident-free outcome in every situation. Your phone is beyond the limitations of our warranty, however, we would very much like to offer you a new OtterBox case since yours may have been compromised in the incident as well. Please feel free to reach out to our friendly Otters at 1-855-419-7417, and we can set this up for you.
Sincerely,
OtterBox Customer Service Team
Did not protect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Otterbox is pretty and slim but did not provide my phone the protection it needed. I dropped my phone about 3 feet and the screen made 1 long crack. Later my phone slip off my lap and fell maybe 6 inches and the screen shattered. Maybe the 7s edge has a very delicate screen because of the curved edges, but either way this case did not provide my phone the protection it needed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Colleen,
We are truly sorry that your Galaxy S7's screen cracked. We realize just how frustrating a damaged phone can be and completely understand your disappointment. Protecting your device is our highest purpose, and although we put extensive resources toward this end, we are unable to guarantee an incident-free outcome in every situation.
Your phone is beyond the limitations of our warranty, however, we would very much like to offer you a new OtterBox case since yours may have been compromised in the incident as well. Please feel free to reach out to our friendly Otters at 1-855-419-7417, and we can set this up for you.
Sincerely,
OtterBox Customer Service Team
Good Phone case for S7
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Cellphone case for Galaxy S7 but I was looking for one with built in screen proctor and it don't have one so I return it To Best buy.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi MszKaren,
We’re sorry for any confusion on what the Symmetry is all about. It sounds like our Defender case is what you are looking for as it does have a built in screen protector. Check out the link below for more information on that OtterBox.
http://www.bestbuy.com/site/otterbox-defender-series-protective-cover-for-samsung-galaxy-s7-edge-black/5329002.p?id=bb5329002&skuId=5329002
Of course, if you have any questions please feel free to give our helpful Otters a call at 1-855-419-7417.
Best,
OtterBox Customer Service Team
Dropped from 4 ft and cracked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy employee had me pick this up for my S7 Edge. He stated that Ottetbox had the best protection available. I purchased this at full retail ($70 at the time). We'll I dropped my phone while walking yesterday and what happened, spider cracked the back glass of the edge. This is not a review of best buy but more for Ottetbox. I would look into the life series of protection.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Honest101,
We're genuinely sorry to hear that your Galaxy S7 Edge did not emerge victorious from a fatal fall in the Symmetry series. While we do put our cases through an intense testing process to ensure the best phone protection possible, unfortunately, every drop is subject to myriad different variables, some of which are beyond our control. Although our warranty is not transferable to the Samsung device itself, we would very much like to offer you a new OtterBox so that you can get back to a fresh start once the phone is repaired. If this sounds like an option that you might be interested in, please feel welcome to call our friendly representatives at 1-855-688-7269, and they'll be glad to further assist you with this.
Sincerely,
OtterBox Customer Service Team
NO SCREEN PROTECTOR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not come with a screen protector. For almost $50 it should protect the part of the phone most likely damaged..... returned it ASAP
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi jstrong,
We’re sorry if there was any confusion about what is included with the Symmetry case. We do our best to be as detailed as possible with the descriptions about our products. We are working on a Defender case for the Galaxy S7 Edge that will be coming out soon. This case will have a built in screen protector. If you have any OtterBox questions please feel free to give our helpful Otters a call at 1-855-419-7417.
Best,
OtterBox Customer Service Team