Customer Ratings & Reviews
- Model:
- 46807BBR
- SKU:
- 4923800
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Symmetry Series Case's protection, fit, and ease of use for Samsung Galaxy S7 edge phones. Many appreciate its design, lightweight nature, and the available color options. While some users noted that the case might add a little bulk, the positive feedback on protection and fit outweighs this minor concern for most. The case's compatibility with screen protectors is a point of contention for a few customers.
This summary was generated by AI based on customer reviews.
had to help to figure. out how to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once helped it worked great. My nephew was the help
I would recommend this to a friendLove the sasung phone and case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price very pleased good quality
I would recommend this to a friendLove this case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I won't put my phone in any other case. Love this case!
I would recommend this to a friendGood protection buttons a bit stiff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Otterbox since my last iPhone(2nd gen). I have the S7 edge now. First and foremost, Otterbox makes a great product for drop protection the only qualms I have is that the side buttons are very stiff and hard to use. Other than that a good case.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi cba5533,
Thanks for your feedback and kind words! We’re sorry that the control buttons on this Symmetry case are being difficult. Sometimes at first the buttons on a new case may be a bit rigid. If you find that this issues continues please give our friendly Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Power button tight.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fit is descent, however the power button is tight.
I would recommend this to a friendGood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always liked otterbox cases, same goes for this one!
I would recommend this to a friendPhone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband likes it so that's all that's matters...
I would recommend this to a friendJUST OKAY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is okay. It's black it looks nice not too bulky for an OtterBox. However it failed to protect my screen when I dropped my phone and now the bottom corner is cracked. I expected more from an OtterBox case but ultimately I'm the one who dropped it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi BAJA2006,
We are truly sorry that your Galaxy S7 Edge sustained an injury. We realize just how frustrating a damaged phone can be and completely understand your disappointment. Protecting your device is our highest purpose, and although we put extensive resources toward this end, we are unable to guarantee an incident-free outcome in every situation.
Your phone is beyond the limitations of our warranty, however, we would very much like to offer you a new OtterBox case since yours may have been compromised in the incident as well. Please feel free to reach out to our friendly Otters at 1-855-419-7417, and we can set this up for you.
Sincerely,
OtterBox Customer Service Team
Thin case not much protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is decent but I bought as a temporary case until my seidio case arrived. The Otterbox felt and looked like it would come off easily if dropped. Plastic felt cheap and slick where my seidio has a softer plastic outer cover and a better grip to it.
No, I would not recommend this to a friendIt works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works..........................................
I would recommend this to a friendDecent case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using a defender case for every device I own, it was hard using this one for my S7 edge. There is no screen cover. Otterbox is coming out with a new case with an integrated screen cover. I would wait until that one comes out before buying this one.
I would recommend this to a friendI like it for being Slim.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it for being Slim, but does not work well with my Zagg Invisible Shield HD screen protector. I had to keep pushing the Shield, on the edges back in place. I have to buy a different case protector for my phone so I don't mess up my screen.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We’re sorry that the Symmetry is not working out with your screen protector. Unfortunately we cannot guarantee that third party accessories will be compatible with our cases. If you have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-419-7417.
Best,
OtterBox Customer Service Team
protection is fine, case is ugly and blocks edge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection quality of the Otterbox is very good, as expected. But this case is not a good color match with my s7 edge, and also blocks part of the edge so you can't even use the edge swipe notifications.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi shuusin,
We are glad that the Symmetry is taking care of your Galaxy S7 Edge. That is very strange that it is interfering with the sides of the screen. This should not be happening and we definitely want to help out in any way that we can. Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get to the bottom of this dilemma.
Best,
OtterBox Customer Service Team
- Pros mentioned:Design
Ehhhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slim design. Back of phone is protected. Front of phone is completely exposed. Dropped my phone while using this case, didn't protect it. Screen shattered.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Giltx,
We are truly sorry that your Galaxy S7 Edge sustained an injury. We realize just how frustrating a damaged phone can be and completely understand your disappointment. Protecting your device is our highest purpose, and although we put extensive resources toward this end, we are unable to guarantee an incident-free outcome in every situation.
Your phone is beyond the limitations of our warranty, however, we would very much like to offer you a new OtterBox case since yours may have been compromised in the incident as well. Please feel free to reach out to our friendly Otters at 1-855-688-7269, and we can set this up for you.
Sincerely,
OtterBox Customer Service Team
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is just ok. I would recommend using this case part time. There si no screen protection. I bought it to switch out with the defender series because it will fit in my pocket comfortably.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Utengine!
We're so sorry that you feel you have to use two cases part time! Reading over your comments, we might have a solution that could fix both problems, for both the Defender case and the Symmetry case. We would recommend using the Symmetry case in companion with our Alpha Glass screen protector, so that way you can still slide your phone easily into your pocket, but your screen is protected at the same time! Definitely check out this product, and if you have any further questions, please feel welcome to ring up our expert Otters at 1-855-688-7269!
Best,
Otterbox Customer Service Team
Sturdy case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Nice Case however the only problem I have with it is that it does not protect the screen or the sides of the Samsung S7 Edge. Not like other outer boxes that comes with complete protection
I would recommend this to a friendI dropped my phone with this case and the screen b
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case offered no protection like I expect from otter box and when I dropped my phone my screen cracked badly. I will never use or recommend this style of otter box case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Snd45,
We're genuinely sorry to hear that your Galaxy S7 Edge took a fatal tumble in the Symmetry series case. Although we test our products extensively to ensure the best protection possible, every drop is subject to a number of variables, some of which are simply beyond our control, and we cannot guarantee that all exposure to risk is eliminated through the use of our products. Even though our warranty does not extend to the Samsung device itself, we would very much like to send you a new OtterBox so that you can get a fresh start once the phone is repaired. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll set this up for you with ease and haste.
Sincerely,
OtterBox Customer Service Team
Too small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is much thinner than the other Otterbox cases. It is also very slippery. Not very pliable either, which makes it hard to install; especially with a screen protector on.
No, I would not recommend this to a friendFeels flimsy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the best phone case I've ever had, but it was the best they had at my local Best Buy when I bought my phone. I've since replaced it with a more durable case I found on Amazon.
No, I would not recommend this to a friendWell....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within 20 days of having new phone the screen chipped and cracked. This case is being replaced with one that covers the edge a bit more. Not entirely the cases fault.
I would recommend this to a friend