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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2107 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Symmetry Series Case's protection, fit, and ease of use for Samsung Galaxy S7 edge phones. Many appreciate its design, lightweight nature, and the available color options. While some users noted that the case might add a little bulk, the positive feedback on protection and fit outweighs this minor concern for most. The case's compatibility with screen protectors is a point of contention for a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,107 reviews
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is slim but I wish it was made of rubber. This one slides very easy so I have to be careful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case itself has been great, but you can't use a screen protector with it as it cause it to peel off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn't for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with being able to use my side keys - just too bulky and required I press super hard.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    outter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box for the galazy 7 edge does not protect the screne

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Shavon,

      We are sorry that the Symmetry’s screen protection is not where you would like it to be. There is a raised beveled edge that shields the screen from drops and scratches. If you have any questions please do not hesitate to give our friendly Otters a call at 1-855-419-7417. We are happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Wish it had screen protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm liking everything about this case except for the fact that it has absolutely no screen protection.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Lele318,

      We’re glad that the Symmetry is working out for the most part. We are sorry that it does not have the desired screen protection. We will be sure to pass your feedback on to our design and quality teams. If you need any assistance with your case please do not hesitate to give our friendly Otters a call at 1-855-419-7417.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Decent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an ok case but unfortunately it doesn't provide very much protection for the screen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, but could be better, it's light weight, but doesn't feel that good in my hands

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi RareBreed91,

      We are sorry that the Symmetry case is not quite knocking your socks off. We would love to get details about how this case is letting you down so that we can try to help out. Please feel free to give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Protects well enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of choices at BB so this one had to do. It works fine but it's NOT that cute.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just doesn't have a screen protector on it other than that the cases is sturdy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite case. It doesn’t protect the front of the phone like it should

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi George,

      We truly apologize that you're feeling slightly hesitant about the Galaxy S7 Edge Symmetry series! We perform numerous tests on the case (over 24, to be exact!) to ensure maximum device protection. However, if your heart is set on screen protection, we might have the case for you! Please feel welcome to follow the link below to check out our Defender series, and if you have any follow-up questions, just call our wonderful Otters at 1-855-688-7269. They'll be delighted to help out!

      https://www.bestbuy.com/site/otterbox-defender-series-protective-cover-for-samsung-galaxy-s7-edge-black/5329002.p?skuId=5329002

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, I like a more sturdy case. My edge got cracked in corner even with it on

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color but not protective enough. My phone almost broke. This item is too thin. I don't like the case but needed one for my phone and this was the only one I found on the shelve. Secondly the store didn't have enough galaxy S7 edge cases to choose from. I was so disappointed. My son had Galaxy S 7 and his case was great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case doesn't do much no screen protection doesn't work with a glass protector

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works but has issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the phone well but pushes against the screen protector causing it to come off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Case is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a nice one but it won't work because it pushes the screen protector off

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Lisa,

      We are sorry that the Symmetry is not cooperating with your screen protector. Unfortunately we cannot guarantee that our cases will be compatible with third party accessories. Please feel free to give our helpful Otters a call at 1-855-688-7269 if you have any OtterBox questions.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otter box dose not protect as well as previous otter boxes I have purchased.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Cindy,

      We are sorry that this Symmetry case is not knocking your socks off with its protective capabilities. We would like to get some details on what is going wrong here so that we can try to help out. When you get a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Not color I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fine but they didn't have the color I wanted. Sort of non descript and boring.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Josie,

      We’re sorry that the color you desired was not available for this Symmetry case. We do our best to offer various color options for our customers but unfortunately we are unable to provide the whole spectrum. If you ever have any OtterBox questions please feel free to give our color-savvy Otters a call at 1-855-419-7417.

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    it's alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fix ultra tight and not great if you the type of person that likes screen protectors.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi snazzyace,

      Thanks for the feedback! It should be a tight and secure fit for optimal protection. Although the Symmetry does not come with a screen protector it does have raised beveled edges that shields the cascading touchscreen from drops and scratches. If you ever need assistance with your OtterBox please feel free to give our friendly Otters a call at 1-855-419-7417.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Good job of protecting phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case does a good job of what it's supposed to do but case is just kind of boring.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice solid case but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case but tends to cause the phone to get hit when o the wireless charger

    No, I would not recommend this to a friend