Customer Ratings & Reviews
- Model:
- 48751BBR
- SKU:
- 5773816
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Symmetry Series Case's excellent protection and secure fit, frequently praising its ease of use and lightweight design. Many appreciate the case's overall design and the clarity of the clear case option, although some find it somewhat slippery and pricey. While the protection is a major selling point, a few users noted that the case is prone to scratches. The bulkiness of the case was also a recurring concern for some customers.
This summary was generated by AI based on customer reviews.
Expensive for the quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can find similar product and quality way cheaper online.
No, I would not recommend this to a friendCase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice but does not protect the phone as it should
No, I would not recommend this to a friendDidn't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item which is a protective screen for my new Samsung 8+ fell off the 1st day-and when I attempted to put it back on cracked. So it is not useful to me and I am returning it to the store.
No, I would not recommend this to a friendTotal waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible horrible case. Dropped my phone one time it was a total loss! Do not purchase if there is ever a chance of an accidental drop happening.
No, I would not recommend this to a friendWish I left it on the shelf
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Otter Box is the worst $30 I've spent. The buttons on the side are so hard to push, I couldn't even work them.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Doug,
We are sorry that the control buttons on this Symmetry case are being difficult. Sometimes at first they may be a bit ridged but after some use they should become easier to manipulate.
If you find that this issue persists please give our friendly Otters a quick call at 1-855-688-7269, and we will gladly assist in any way that we can!
Best,
OtterBox Customer Service Team
Stinks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not purchase again. Replaced it already. Very unhappy with this product and service from Best Buy.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Cris,
We are sorry that this Symmetry case let you down somehow. This is disappointing and we wish that you would have reached out to us so that we could have helped.
We truly hope that this one unfortunate experience does not discourage you from considering our products in the future. If you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to assist!
Sincerely,
OtterBox Customer Service Team
Not good protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feel just a few feet and cracked phone. Really not as good as Commuter case.
No, I would not recommend this to a friend- Pros mentioned:Protection
Best case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case! Most definitely worth buying. I always buy protection for my tech as soon as i buy them.
I would recommend this to a friend Only temporary use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this for temporary for the use of my s8
No, I would not recommend this to a friend- Pros mentioned:Case design
Good solid case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this case 25% off during promotion. In had a 7 dollar Amazon case which was not too different. However it does feel a bit more solid and offers more corner protection. I additionally put a zagg screen protector on because there is no screen protection. With theses curve screened phones.
I would recommend this to a friend Changes color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The red rubber changes to a dull black color around the edges so it looks very dirty, I would have gotten black but they were sold out.
I would recommend this to a friendNo protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable to hold and not very good protection. Dropped my phone from about waist height and CRACK.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi vtk5814,
We're genuinely sorry to see that the future for your Galaxy S8+ is looking grim after a tumble with the Symmetry series. We perform a number of extreme tests on our cases to ensure the best protection possible for our customers' devices, but unfortunately, every fall involves many different variables, some of which are beyond our control. We are unable to guarantee that absolutely all exposure to risk is eliminated through the use of our products. Even though our warranty does not extend to the Samsung device itself, we would love to offer you a new OtterBox to ease the sting, even if just a little. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll set this up for you right away!
Sincerely,
OtterBox Customer Service Team