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Customer Ratings & Reviews

Your price for this item is $27.99
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Customer reviews

Rating 4.4 out of 5 stars with 819 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the Symmetry Series Case's excellent protection and snug fit as major strengths, with many also appreciating its lightweight design and ease of use. Positive feedback also highlights the case's appealing aesthetics and comfortable grip. However, some users noted that the buttons could be difficult to press and that the case is susceptible to scratches. A few customers also felt the price point was somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 819 reviews
  • Rated 5 out of 5 stars

    Good cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great slim cover for the s8. Seems to be built well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cell phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell phone case for my Galaxy 8S cell phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome! Simple yet effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always drop my phone this case is a life saver!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple but durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy but does exactly what it's intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because shows my coral blue phone color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects phone well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is sturdy and securely holds the phone..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buttons are too hard to push, corner cracked with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, Otter box used to be my #1 favorite phone gear brand...until now. I bought this case because of its brand and it was clear with glitter to boot! What could go wrong? It fits but the buttons are so hard to push I can't do a screenshot without removing the case. Also, I dropped the phone from my hand. It landed on the corner and the case cracked. Also, junk is getting behind my screen protector (sold separately, also otter box and also not a good product) Not happy. If you have an S8, try another case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there LadyLynn,

      While we're sorry to hear that the buttons on this Symmetry series are acting a little stubborn, we're so glad that the case fulfilled its destiny and sacrificed itself for the sake of the phone! Our cases are not specifically designed to be indestructible so much as they are intended to absorb the brunt of any impacts that would otherwise jeopardize your device. As long as your Galaxy S8 has emerged unscathed, we're going to call this a win and get straight to the point of setting you up with a warranty replacement to keep the protection rolling! Please feel free to call our friendly Otters at 1-855-688-7269, and they'll process this for you right away.

      As for the buttons, occasionally the side material on newer cases can be a little stiff at first, but after some consistent use, it does tend to relax. If you run into this issue again, rest assured that with a little bit of time, they should start feeling more comfortable. If you have any additional questions, please feel welcome to reach out to us, and we'll always be happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Durable Case... Very Stylish... Good Quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is doable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is alright. I'm still trying to break the stiffness from the shell. I think that it's a little hard for me especially when I'm trying to turn the volume up or down.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Butch,

      Sorry to hear that the side buttons on this Symmetry series are giving you a little pushback! While this material might be a little rigid at first, with a little time and love, those buttons should start to relax. Once they become more comfortable, you’ll be able to adjust your volume with ease. If you have any future Otter inquiries, please feel welcome to give us a ring at 1-855-688-7269, and we'll be glad to further assist you!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case looks really nice and I would love it more if I didn't need the face protector too. It makes it somewhat difficult to push the side buttons I have to use my fingernail.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like my phone isn't protected with the case. I love otter box cases but this one doesn't cover the screen and it scares me that my phone could break during a drop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone and it did not protect it at all. I know there are the angled sides on this phone but does not do anything to protect the screen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its... ok...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife's new S8. It doesn't seem to fit well around the sides. Not sure if it will protect the glass if the phone drops. Will probably replace soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bulky

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved that it was not bulky but they don't last long. We had 2 of them and they both fell apart and in doing so our screens were cracked.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good for the galaxy 8 screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't give side protection of the screen. If you drop the phone I don't believe it will keep it from cracking

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was ok. It was sturdy and lives up to Otterrbox brand, but the screen didn't have much protection because it stuck out further then case edge

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the curve in the screen of phone the other box does not totally protect it. First drop screen completely broke.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 2 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool case but slippery and didn't feel like it fully protected my phone really just for looks

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Ash,

      Thanks for your feedback! We are sorry that the Symmetry case didn’t fill you with confidence and that it was a bit too slippery for your comfort level. We assure you that it is more than up for the task of protecting the Galaxy S8 against life’s daily trails.

      If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Ok Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit the back of the phone. It can push in. If you need to hold anything between the phone and case it will slide around.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 2 out of 5 stars

    Otter box is strong, but too heavy and bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted out on otterbox. They have a great rep, but I found the case too bulky and heavy.

    No, I would not recommend this to a friend