Customer Ratings & Reviews
- Model:
- 48752BBR
- SKU:
- 5773827
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Symmetry Series Case's excellent protection and secure fit, frequently praising its ease of use and lightweight design. Many appreciate the case's overall design and the clarity of the clear case option, although some find it somewhat slippery and pricey. While the protection is a major selling point, a few users noted that the case is prone to scratches. The bulkiness of the case was also a recurring concern for some customers.
This summary was generated by AI based on customer reviews.
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this clear case because it lets my beautiful new blue phone shine through.
I would recommend this to a friendAverage case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a decent case for the price. Doesn't feel like it protects that well.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Donc,
We're so sorry to hear that you're feeling less than confident in your Symmetry case for the Galaxy S8+! We assure you, our cases go through over 24 tests to confirm that they will provide maximum protection for your phone. If you still feel unsure, we might recommend checking out our Defender case, which has extra layers for additional security! Please feel welcome to follow the link below to take a look, and give our helpful Otters a call at 1-855-688-7269 with any questions!
https://www.bestbuy.com/site/otterbox-defender-series-case-for-samsung-galaxy-s8-black/5773831.p?skuId=5773831
Sincerely,
OtterBox Customer Service Team
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far itis ok haven't had out long. Wont protect the face from all drops
I would recommend this to a friendOk case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is to slippery and will slide. Other than that not to bulky.
No, I would not recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Offers no front protection, returned after one drop screen crack.
No, I would not recommend this to a friendworks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case works good and is clear for my phone Good/
I would recommend this to a friendSlim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it's slim just wish there was screen protection
I would recommend this to a friendPower button is hard to push.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Power button is hard to push. Everything else is fine.
No, I would not recommend this to a friendAn ok case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The utility buttons on the side are hard to press.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Monty,
We’re sorry that the control buttons on this Symmetry case are being difficult. We fully understand why this would be disappointing and we certainly want to help.
Sometimes at first the control buttons may be a tad rigid but after a bit of use they should become easier to manipulate. If you find that this issue persists please do not hesitate to give our friendly Otters a call at 1-855-688-7269, and we will gladly get a warranty replacement arranged!
Best,
OtterBox Customer Service Team
Yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If this is about the clear outerbox, it scratches to easily, it is not raised past the screen so yuou always hit buttons on screen unnecsarily. I with they had nicer rubber outer boxes. I would not ever choose this item again.
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent case. Nothing special about it. I really didn't feel my phone was very protected in this case. Only covers the back not the screen or edges. Switched to LifeProof
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Bp80,
We apologize that you weren't feeling super confident in the Symmetry series! True, the case is designed for full access to the uniquely curved infinity display, which means that it does not cover the screen. Had you contacted us, we would have recommended the Alpha Glass, which pairs perfectly with the Symmetry and still offers responsive touch sensitivity. Although we're glad that you've found something that works better for you, please note for future reference that our friendly Otters are just a phone call away at 1-855-688-7269, and they're always happy to help!
Warmly,
OtterBox Customer Service Team
Not enough protection for me. Very stylish.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for new phone. Very stylish. Case slide out of my hand within a few days. I need more protection than this case offers.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Ann08,
Sorry to hear that you're not feeling super confident in the Symmetry series! While truly every effort is put forth to ensure excellent protection with this case, we understand that you might be looking for something a little more rugged. We would suggest checking out the Defender series, which sports a rubber silicone exterior and offers a bit more traction, so to speak. Feel free to take a look by following the link below, and call our Otter experts at 1-855-688-7269 with any questions!
https://www.bestbuy.com/site/otterbox-defender-series-case-for-samsung-galaxy-s8-black/5773831.p?skuId=5773831
Warmly,
OtterBox Customer Service Team
Boring case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am searching for a sparkle case for my S8. This case is pretty bland when it comes to phone cases. I actually returned this case.
No, I would not recommend this to a friendVery unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this case and didn't have my phone for even a week when I dropped it on the floor in the supermarket and my screen cracked. I have never had a problem with otterbox before but with this new phone and the type of screen it has, the curved edge isn't protected at all. So I had to get a pricey phone replacement and ended up returning the otterbox case and bought lifeproof case with a built-in screen protector.
No, I would not recommend this to a friendMy phone fell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My phone fell and my screen broke :( only reason I gave it a 2 star was because it would of been worse without the case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Chubbcheeks1,
We're so sorry to hear that your Galaxy S8+ did not survive a fatal fall with the Symmetry series. We do our best to test our cases and make sure they provide the best protection possible for your device, but unfortunately, every drop is subject to a multitude of different variables, some of which are beyond our limitations. Although our warranty does not extend to the Samsung phone itself, we would very much like to offer you a new OtterBox to ease the sting, even if just a little. Please feel free to call our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you with this.
Sincerely,
OtterBox Customer Service Team
not very happy with this case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not very happy with this product as is it cracked in the back after a few months.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey RAYRAY,
Yikes, sounds like that Symmetry series took quite the beating while it was in the line of duty! Not to worry - our tough Otters are more than happy to get that case reinstated with a warranty replacement. Please feel free to give them a call at 1-855-688-7269, and they'll get you back on track to sturdy security before you know it!
Regards,
OtterBox Customer Service Team
Scratch Proof- My a**
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are rough with your phone like me then it will not be worth it just a fair warning
No, I would not recommend this to a friendCould be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We did not care much for this case. It was difficult to operate the phone with it on.
No, I would not recommend this to a friendDo not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are way better phone cases out there and for a more reasonable price.
No, I would not recommend this to a friendSoSo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way overpriced for the fit, I added a glass screen protector
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Michael!
We're so sorry to hear that your Symmetry does not seem to fitting your Galaxy S8+ quite right! We would love to grab more details to see if there is anything we can do to help, so please feel welcome to reach out to our awesome Otters at 1-855-688-7269!
As for the added screen protector, does it happen to be our Alpha Glass screen protector? If not, we cannot guarantee that a third-party screen protector will fit 100% with our cases, just because we are unable to test with third-party accessories. If you have any additional questions on this, please let us know!
Sincerely,
OtterBox Customer Service Team