Customer Ratings & Reviews
- Model:
- 50503BBR
- SKU:
- 6196553
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Symmetry Series Case's excellent protection and clear design, with many praising its snug fit and ease of use. Positive feedback also highlights the case's slim profile and ability to showcase the phone's color. However, some customers noted that the case is prone to scratches and that the button responsiveness could be improved. A few also mentioned the price point as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit
Great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great product, fit perfectly in our Galaxy S9
I would recommend this to a friend - Cons mentioned:Bulk
Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case! Holds phone securely. Not too bulky.
I would recommend this to a friend - Cons mentioned:Bulk
Great Phone cover.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really secure and safe cover to have. Its not bulky and gives a sleek look. Worth it.
I would recommend this to a friend - Pros mentioned:Protection
Cover
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always like otterbox cases . They are very protective of my devices .
I would recommend this to a friend - Cons mentioned:Button feel
great phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to push the buttons for me so I exchange it with the black one that is softer.
I would recommend this to a friend - Pros mentioned:Case clarity
Best cover ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been one of the best cases I have bought.
I would recommend this to a friend - Pros mentioned:Protection
Otterbox Delivers as always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I drop my phone a lot. This ensures that it doesn't break. The lifetime guarantee helps too
I would recommend this to a friend - Pros mentioned:Protection
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protects the phone well only issue is dirt gets in case and needs cleaned out occasionally
I would recommend this to a friend Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New phone = new case. All the otterboxes I or my family have had have always done their job. Never had an issue. This case has shown to be no different. I am not super rough on my phone but it does see some drops etc. You can't tell by looking at it because of this case. BB always has a decent price too.
I would recommend this to a friendGood Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected and allows for the colored back to show through the case.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the slim design. Hopefully, my screen has decent protection though.
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item offers easy access to buttons & features, not very bulky or heavy, & does what it says it will so far. It has only been about a week & I haven't dropped the phone yet, not planning to either but I'm satisfied. No weird discoloration or staining considering it is a clear case. I'd recommend it. I was disappointed there was no screen protection, I mean it is an otterbox.
I would recommend this to a friend- Cons mentioned:Button feel
Side buttons are a little hard to push
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case but the side buttons are a bit more difficult to push.
I would recommend this to a friend - Pros mentioned:Protection
Great protection for my new phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case. Much more protection then the one on my old phone.
I would recommend this to a friend October 2018 Update
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I broke my phone while inside the Otterbox Symmetry Case for my S9. The screen cracked on its left side below the Bixby button. Thankfully I have Sprint Complete & they replaced my screen for $30. I called Otterbox & they replaced my case at no charge. I'm posting photos to show the wear & tear, discoloration & scratches on the case. Hope this helps someone else make a decision.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Frenchi704,
We're genuinely sorry to hear that your Galaxy S9 took a fatal fall while within the Symmetry series! We truly put forth every effort in our testing process to ensure that the Symmetry meets our high standards of protection, but unfortunately, every drop or fall is subject to a number of different variables, some of which are beyond our control. We're glad to hear that we already sent out a brand-new case to make sure that you can get off to a fresh start with your device protection, and if you have any future questions or comments, please feel welcome to call our friendly Otters at 1-855-688-7269. They'll always do what they can to help out!
Sincerely,
OtterBox Customer Service Team
- Pros mentioned:Protection
good cover for phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with cover like the clear cover dropped phone and worked great
I would recommend this to a friend - Pros mentioned:Case clarity
Not like the picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case itself is nice, going off what it looks like is very different from the pictures. It is very glittery and the teal is very very faded, you could almost not tell there was teal on it, only very small amount towards the bottom. If the color doesn't really matter, it is a good case overall.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Emily,
We're glad to hear that this Symmetry series seems ready to protect your Galaxy S9, but we apologize that you were a little surprised by the style! Although we do our best to display the most accurate representations of our case designs online, unfortunately, some details can come through differently on certain screens and monitors. Again, we apologize for any disappointment caused by this! If you have any further questions or comments going forward, please feel welcome to give our awesome Otters a call at 1-855-688-7269, and they'll be thrilled to help out!
Cheers,
OtterBox Customer Service Team
Staff helpfull, cell phone upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went in to upgrade my Galaxy S3 to a S9.Staff was very helpful to get phone set up to the way I wanted it.Also had trouble to transfer data from old phone to new one as port on old phone was bad.About 90 minutes later it was done.Staff very patient with my needs and time it took to transfer.
I would recommend this to a friend- Pros mentioned:Ease of use
Great phone case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the style and look of the case. Easy to handle. Looks grate, durable.
I would recommend this to a friend - Pros mentioned:Protection
I've had an otterbox previously and was happy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for every phone. I had one previously and liked it.
I would recommend this to a friend