Customer Ratings & Reviews
- Model:
- 50503BBR
- SKU:
- 6196553
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Symmetry Series Case's excellent protection and clear design, with many praising its snug fit and ease of use. Positive feedback also highlights the case's slim profile and ability to showcase the phone's color. However, some customers noted that the case is prone to scratches and that the button responsiveness could be improved. A few also mentioned the price point as a potential drawback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Scratch resistance
Scratches
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and slimmer than my last Otterbox case. It claimed to be scratch resistant, but with normal use was scratched in days. Works well though.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that your Symmetry Series case has been working well to keep your phone protected! We appreciate your feedback about the scratches on your case, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, we have a great warranty, so give us a call at 1-855-688-7269, and our amazing CS Otters would be happy to get you taken care of.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Worked nicely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protected my phone pretty well. Had it a few months and it has a crack and part of the bottom of the case is seperating from the hard plastic. Overall works well
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Becka,
We're so bummed to hear that your Symmetry series decided to separate! That crack seems like it's turned into a chasm, and our handy Otters would love to mend the situation with a warranty claim. Just give them a call at 1-855-688-7269, and they'll be able to fix things up by sending out a tough new replacement case!
Warmly,
OtterBox Customer Service Team
Love my new phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung Galaxy S9 is wonderful. The price was better then AT&T and the service was good. The young man that helped me was very friendly and helpful.
I would recommend this to a friendSturdy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this case for a while and have dropped my phone multiple times. It has definitely held up well and for the price!
I would recommend this to a friendSolid Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 2nd purchase of this case. Proven to be a great investment. Several drops on concrete with no phone damage. It has paid for itself tenfold.
I would recommend this to a friendGreat Phone Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like Otter Box because they make great phone cases and they stand behind their product with their lifetime warranty. What more could you want?
I would recommend this to a friend- Pros mentioned:Protection
Not as cute as I would hope, but more protective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thinking It would be a nice way to protect my phone without completely covering it. It isnt as cute as I thought it would be, but it seems sturdy.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear BusyBody246,
You're right in thinking that protection is the name of the game, and it's great to hear that your Galaxy S9 feels ready to take on the world with this Symmetry series!
That being said, we apologize that the case style wasn't exactly what you were looking for. We do offer quite a few design options for this device, and our stylish Otters would be more than happy to explore these alternatives with you. Please feel free to contact them at 1-855-688-7269, and they'll gladly help you find the OtterBox case of your dreams!
Sincerely,
OtterBox Customer Service Team
Cute, but scratches easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always loved these cases for their slim yet protective design. However the clear one scratches up easily and it's very visible. Minus that. awesome.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Gleeberg,
It's great to hear that these Symmetry cases are setting some awesome examples! We apologize that one is dealing with a few scratches, and if you'd like to look into getting a replacement, our friendly Otters will be happy to chat. Please feel welcome to give them a call at 1-855-688-7269, and they'll gladly do what they can to help out!
Cheers,
OtterBox Customer Service Team
Great item for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the S9 without a case and need one asap. My previous S8 had the same brand and no issues, so just bought on past experiences.
I would recommend this to a friendFits great with good protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case was purchased for my wife and is working great, and she likes it. The only downside is it shows even small scratches on the back.
I would recommend this to a friendGreat phone case!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We normally purchase this brand for our phone cases due to its quality and durability. We haven’t been disappoint yet.
I would recommend this to a friendexcellent product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This outer case shell is very secure and works great! I will buy this case for all of my phones going forward.
I would recommend this to a friendJust a case
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, what i say about this? I just a case that need it for me phone, nothing special, just the good price.
I would recommend this to a friendNice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife upgraded her phone from Samsung Galaxy S7 edge to a S9. She picked out this case because it's a slim design not bulky.
I would recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems as though it will be ok. Had a better feel on my Samsung 6. Was a different brand cover. Hopefully this will be just as sturdy
I would recommend this to a friend- Cons mentioned:Price
Not the best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my granddaughter and it lasted a year and somehow it broke. kind of expensive and should have lasted longer.
No, I would not recommend this to a friend - Pros mentioned:Protection
Does what it intends
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes the abuse of being dropped and protects. The rubber edges is starting to separate from the plastic at the bottom near the ports
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, HPAio!
We're sorry to hear that your case is starting to fall apart under stress! The good news is, we have a stellar warranty, so give us a ring at 1-855-688-7269, and one of our amazing CS Otters will set you up with a case that's fit for duty.
Happy Holidays,
OtterBox Customer Service Team
Great case!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I didn't give 5 stars is it being so smooth that it will be easier to drop or to knock off of a table. Just needs a tiny bit of roughness added to it.
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is stunning! My phone is black, and this ombre glitter is really beautiful. Easy to put on phone, and not thick at all.
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case seems to protect my phone well. I had an otter box for my Samsung S7 which I loved. Hope it's just as good for my S9.
I would recommend this to a friend