Customer Ratings & Reviews
- Model:
- 50503BBR
- SKU:
- 6196553
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Symmetry Series Case's excellent protection and clear design, with many praising its snug fit and ease of use. Positive feedback also highlights the case's slim profile and ability to showcase the phone's color. However, some customers noted that the case is prone to scratches and that the button responsiveness could be improved. A few also mentioned the price point as a potential drawback.
This summary was generated by AI based on customer reviews.
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But I prefer the defender, kinda heavy for a shell. But good quality.
I would recommend this to a friendFits well in your pocket
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No more bulky phones cases for me. Just wish it had a screen cover attached.
I would recommend this to a friendOtter Box
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox - Symmetry Series Case for Samsung Galaxy S9 - Clear
I would recommend this to a friendFits well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like clear cases, they don't hide the color of your phone.
I would recommend this to a friendBest brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is cheaper than other otterbox cases, but still the best brand
I would recommend this to a friendGreat case
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case. Slim but keeps my phone safe......
I would recommend this to a friendLike it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the clear case and the cover is easy to remove if needed.
I would recommend this to a friendNice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love otter box, but the one piece case I'd a little hard to take off.
I would recommend this to a friendNot sure if case is protective enough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like thin size for pocket. Not sure if glass is protected enough.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Joanie,
The Symmetry case may be one of our slimmer cases, but that doesn't mean it isn't durable. The Symmetry Series goes through over 200 hours of testing to make sure it is the perfect case to safeguard your phone for those accidental drops. If you are interested in additional screen protection, we suggest checking out the Alpha Glass: https://www.bestbuy.com/site/otterbox-alpha-glass-screen-protector-for-samsung-galaxy-s9-clear/6219387.p?skuId=6219387
Feel free to give us a call at 1-855-688-7269 with any OtterBox questions and we'll be glad to help!
Happy Holidays,
OtterBox Customer Service Team
Does what it was bought for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my moms s9 galaxy. She likes the durability
I would recommend this to a friendGood case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good case, very resistant, good protector...
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and looks nice too! Very comfy in my hand.
I would recommend this to a friendGreat phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, great product and good reviews of the product.
I would recommend this to a friendgood purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.phone case is good quality and scratch resistant :0
I would recommend this to a friendnice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case. It works well. It has a very nice design
I would recommend this to a friendgood, solid protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no complaints, does exactly what you would expect!
I would recommend this to a friendPhone Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm usually a Tech21 customer, but so far so good.
I would recommend this to a friendGreat cover, but shows scratches.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased Otterbox cases for years. This is the first of any brand that was clear. * To many scratches to soon. * The case changing colors along the edges. * Cracking. I will us an Otterbox again in the future, just not clear.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Paul,
Cosmetic complications are not the name of the game for us here at OtterBox, and we're sorry to hear that you're dealing with some stylistic issues! Not to worry - our Otter fashionistas are ready to do a makeover on this case. Just give them a call at 1-855-688-7269, and they'll restore your polished protection as soon as possible!
Best,
OtterBox Customer Service Team
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is bulky which lends well to the safety of your phone but it is not aesthetically pleasing. I purchased the clear in order to see the color of my phone and it was not very translucent. Also it appeared to scratch easily.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Samantha,
We apologize that this Symmetry series is just a little too bulky for your preferences! While we do our best to streamline our case designs as much as possible, at a certain point it isn't worth it to sacrifice any further protective layers. After all - the safety of your device is our top priority!
As for the scratches, it sounds like this specific case took a few too many impacts while securing that Galaxy S9. Our awesome Otters would love to smooth things out with a warranty claim, so please feel free to give them a ring at 1-855-688-7269. They'll hook you up with a resilient new replacement case in no time!
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
I wouldn't recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case provides great protection, however it's so thick, you're not able to easily push the bixby, volume, and power buttons. I wouldn't recommend.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Moreorless,
We apologize that the functionality of your Galaxy S9 seems to be impacted by this Symmetry series! We've gone to great lengths to ensure that all device features remain operational while under our certified drop protection, so please don't hesitate to call our Otter detectives at 1-855-688-7269. They'll examine this further to find the solution and set you back on track to smooth, steadfast security!
Sincerely,
OtterBox Customer Service Team