Customer Ratings & Reviews
- Model:
- 50502BBR
- SKU:
- 6196561
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Symmetry Series Case's excellent protection and clear design, with many praising its snug fit and ease of use. Positive feedback also highlights the case's slim profile and ability to showcase the phone's color. However, some customers noted that the case is prone to scratches and that the button responsiveness could be improved. A few also mentioned the price point as a potential drawback.
This summary was generated by AI based on customer reviews.
sturdy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fits nice over the phone and has a nice texture for grip.
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Love that you can see the color of my phone
I would recommend this to a friend- Pros mentioned:Case clarity
Thin size.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable in hand. Clear so color shows through.
I would recommend this to a friend - Pros mentioned:Protection
Pretty Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife likes it a lot an it protects her phone...
I would recommend this to a friend Great Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've never been unhappy with a Samsung Galaxy phone, including this one. The only thing I would say is that the charging cord changes with this one, so if you like to upgrade to newest, be prepared for that. Otherwise, I'm happy with the phone.
I would recommend this to a friendPhone Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted to display my new Lilac phone!
I would recommend this to a friend- Pros mentioned:Protection
interesting design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clear case, but feel insecure with the protection. Top and bottom of the case has a raised edge to protect against a face fall. Just worry if it hits any other part first it wouldnt protect it...maybe Im just paranoid cause the cost of phone...lol
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear marya,
We're truly sorry to hear that your Symmetry series is raising some insecurities! We completely understand your hesitation, and we're here to assure you that this case passed all of our engineering tests with flying colors! We're positive that the unit should confidently protect your Galaxy S9 for a long time. If you have any other questions, please feel free to call our friendly Otters at 1-855-688-7269, and they'll be happy to help boost morale going forward!
Best,
OtterBox Customer Service Team
Perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a case for my phone always dependable to garden while in use in the clear color my color to show through. Let it find it online at Best Buy because it’s not always available on the phone stores when you purchase price.
I would recommend this to a friendotterbox all the way
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having the Otterbox phone charges. Perfect to keep the phones safe. They last a long time. Longer than my daughter would like, she keeps wanting a new one.
I would recommend this to a friendLove this case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first clear case. I never thought I would like a clear case but what is the point of having a phone in a cool color if you are going to cover it up?? I am very happy with this case.
I would recommend this to a friendClassy but pretty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was warned that Samsung's are fragile so didn't want to wait for Amazon. Got it on sale and the color works with my Lilac phone. Classic look and found Pop-out to match. Only downside is the rubber edge that discolored with handling - maybe just make it black?
I would recommend this to a friendLove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it love it love it! Well worth its weight in gold. I've dropped the phone quite a few times and it seems to be still working quite well. No damage,hard as the Dickens to get case off.
I would recommend this to a friend- Pros mentioned:Protection
Ehhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has good protection, but the design of the case is not nearly as noticeable as it appears pictured. It's pretty much just clear with some sparkles with a tiny blue tint on the bottom half
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Stacie,
We apologize that the design on this Symmetry series isn't exactly showing up like you expected! We'll gladly pass your thoughts along to our product design team for future consideration. In the meantime, we trust that this unit should safeguard your Galaxy S9 at all costs for a long time going forward! If you have any additional questions or comments, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you!
Cheers,
OtterBox Customer Service Team
case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works ok does not cover back and makes me think might change mind after but working ok now not sure what would happen if landed flat on back without cover bought in Rochester NY
I would recommend this to a friendmy wife loves it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She thinks it is better than her original case that she had that was a different brand and she likes that it is clear so she can see her purple phone.
I would recommend this to a friendGreat case for overall phone protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this case! I had an issue with the existing case I had so I decided to change to something less cumbersome. It's working out great!
I would recommend this to a friendFavorite brand of phone cases
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe that OtterBox has the most durable, indestructible body that of any phone case on the market and they do live up to their reputation.
I would recommend this to a friendExpecting same great protection as in the past
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appears to be able to protect the phone as well as the previous OtterBox case, although with the edge to edge screen on the new phone, more surface will be exposed.
I would recommend this to a friendcool case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife's new galaxy S9. She picked the clear so the purple phone would be visible, but also has the multi colored glittery stripes on it. She likes it
I would recommend this to a friendGood case 2nd time I bought otter box.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to purchase screen protection separately and I feel it could have been included with the case for the price. Not happy about the additional cost for no good reason when the other cases from Otter have screen protection.
I would recommend this to a friend