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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.6 out of 5 stars with 798 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Symmetry Series Case's excellent protection and clear design, with many praising its snug fit and ease of use. Positive feedback also highlights the case's slim profile and ability to showcase the phone's color. However, some customers noted that the case is prone to scratches and that the button responsiveness could be improved. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 798 reviews
  • Rated 5 out of 5 stars

    No smudging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well in all weather and temperatures.dropped it twice and no damage to the phone.would buy this product again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not flexible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of this product, but.... hard to install. Very very tight fit. I was hoping it came in two parts that snapped together. Although, I would purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and got exactly what I ordered. Didnt have to wait in a big line just walked in and got it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Sturdy and protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a solid phone case. Phone fits snugly in the case. I do wish it separated into two pieces to more easily put the phone in.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi PatrickK,

      It's awesome to see that this Symmetry series has wrapped itself around your Galaxy S9 so snugly and comfortably! We apologize that you've been struggling with some application issues, and if you need any future assistance, please don't hesitate to call our wonderful representatives at 1-888-533-0735. They'll be glad to help you out!

      Sincerely,
      PatrickK otterbox

  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits very well on Sansung S9. However, you will port extender to connect USB drive adapter which comes with the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Case But Hard to Work Buttons Sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this case for almost a year and am generally happy with it. However it is hard to work the on off button now. Sometimes I have to peel the case back to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sturdy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE IT BECAUSE IT IS STURY, NOT BULKY AND I CAN EASILY FIND THE PHONE BECAUSE OF THE CLEAR CASING.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alwayas biy otter boxes. They are reasonably priced. They last long. And work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, still using today over 2 years later. Will buy same product for next upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very easy to use. I had the earlier model. The camera is good as well has a lot of storage to fill up. I liked the pink color . Chose a clear case to show it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox S9 Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the cost is case of accidental drops. Used OtterBox in the past and saved my phone from damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it was almost to smooth along the back making it feel slippery. Otherwise I am loyal to the brand

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    phone case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case. I'm a little clumsy and would drop my phone often and so far it's kept it safe.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi jobell,

      We're so glad this Symmetry Series case has been a trusted line of defense for you. If you have any questions or concerns or troubles with your case, please feel free to ping us on our official OtterBox website below!

      bit.ly/ContactOtter

      Thanks,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife asked for this since she has used them for young children. The case is rugged although a bit pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S9 CASE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT. PROTECTS THE PHONE. IF YOU THROW IT IT WILL STILL BREAK. COMMON SENSE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case I was a little scared from buying from best buy cause I have always bought my case through the cell store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VALUE FOR ANY SAMSUNG GALAXYY S9 PHONE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY LIKE THIS NEW CASE BY OTTERBOX. GOOD QUALITY AND A REASONABLE PRICE. I WOULD BUY IT AGAIN.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan of Samsung and this phone (Samsung S9) does not disappoint! The camera is amazing! I’m just having some issues with my SD card. Hopefully nothing major.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this brand name case before but first time a clear one. Looks good, and couple drops without complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looks,Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a phone protector so I headed to best buy. The staff was very friendly and the selection was great.

    I would recommend this to a friend