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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 282 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Symmetry Series Clear Case's protection and quality, citing its snug fit and ease of use. Many appreciate the case's clarity, allowing the phone's design to show through, while others enjoy its stylish appearance. However, some customers found the buttons somewhat difficult to press, and a few felt the price was a bit high. The case's slim profile was also a point of contention, with some finding it too slippery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 282 reviews
  • Rated 5 out of 5 stars

    Great new phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed. Gift for our son & his phone was on its last leg... he lives his new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what you need!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service!! Friendly Staff!! Very knowledgeable!! Thank you!!

    I would recommend this to a friend
  • Cons mentioned:
    Button stiffness

    Rated 3 out of 5 stars

    Try something different.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to get on iPhone se and very very difficult to turn on and off. Excessive force is needed to get power button to press in.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your Symmetry Series case! We appreciate your feedback about the buttons on your OtterBox, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Nice case to protect my new phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. I emailed I was there and they brought my purchase right to the car,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I have dropped my phone several times and it has held up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bday phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPhone case for my middle daughter’s birthday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the beat cases for iPhone hands down. Def worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my daughter, she loves it! Great case!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's phone & it seems perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a new phone. Along with the glass screen it protects pretty well

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a normal regular rubber cover. Nothing special. I’d say find something cheaper. It was way to expensive for what’s in the box.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're not enjoying your Symmetry Series case! Rest assured, that case design has been through hundreds of hours of testing to ensure it will provide the drop protection OtterBox is known for. Additionally, your case is backed by our stellar warranty, so if anything happens to it, we're more than happy to get you taken care of with a replacement OtterBox. Simply reach out to our team of helpful Customer Service Otters here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    A long night at Best Buy :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good, unfortunately their was only one checkout lane open.... took us forever to get checked out, and not easy to social distance with the line so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box always makes a good product. This was exactly what Grandma needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific salesman, took time to show me how to use it on my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox Symmetry case with sparkles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sturdy protective case. It's still somewhat difficult to press down on the buttons to get them to function. It helps in locating the phone with the sparkles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always used Otterbox covers on phones and never had a phone break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, good sound faster to the internet and stays charged longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case can do the trick and looks good too. Solid but not bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the sparkles!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very attractive cover. Sturdy as well. Good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty case and functional. Added a pop socket to the back.

    I would recommend this to a friend
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