Customer Ratings & Reviews
- Model:
- 77-65219
- SKU:
- 6403141
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Symmetry Series Clear Case's protection and quality, citing its snug fit and ease of use. Many appreciate the case's clarity, allowing the phone's design to show through, while others enjoy its stylish appearance. However, some customers found the buttons somewhat difficult to press, and a few felt the price was a bit high. The case's slim profile was also a point of contention, with some finding it too slippery.
This summary was generated by AI based on customer reviews.
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I my new phone and the red color is exceptional. Thanks!
I would recommend this to a friendGreat case! Perfect to see the phone's color.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great case! Perfect to see the phone's color.
I would recommend this to a friendGreat Case Protector
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Clear Case and how Best Buy installs it!
I would recommend this to a friendClean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and nice details as well as shock absorbing
I would recommend this to a friendExcellent choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my choice of this case for my new iPhone!!
I would recommend this to a friendvery good case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good case beautiful gorgeous color good price
I would recommend this to a friendClear cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it’s as protective as the commuter series.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Would recommend highly.
I would recommend this to a friendStrong case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really pretty case - super sturdy. The buttons are really hard to press tho.
I would recommend this to a friendlove it and very affordable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought for my daughter and she absolutely loves it. We always buy Otterbox
I would recommend this to a friendiPhone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right side button is a little hard to push in to close the screen
No, I would not recommend this to a friendGreat case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for granddaughter she likes it seems strong for the phone
I would recommend this to a friendVery nice protection but can't push off button.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection but now it takes all my strength to cut phone off. I hve reinstalled and seems to be on correctly but this is a deal breaker!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're having troubles with your Symmetry Series case! It's odd to hear that your case is giving you issues turning off your phone, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
- Cons mentioned:Button stiffness
phonecase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very expensive $39.99 poor value product. Wish I had returned it. It is almost impossible to access any of the buttons on my iPhone such as shutting it down or lowering the volume. Very disappointed that Best Buy would stock and sell such an inferior product.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your troubles with the buttons on your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our design team know about your strange experience. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Not what I thought it was.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product online and didn't notice until it arrived it had sparkles. Not what I was looking for. I exchanged it at the store with no problems.
No, I would not recommend this to a friendCase Cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clear glittery concept, however the clear quickly turns yellow with use.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
Received Scratched
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this online, received scratched up and looked used.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi BigT,
We're so sorry this happened! This is strange because usually our cases come in pristine condition, ready for action. Not to worry - we would love to send you a brand-new warranty replacement that should deliver seamless security going forward. Feel free to click on over to our online OtterBox website and we'll dive in with the assist!
Best,
OtterBox Customer Service Team
Easy to install easy to remove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am used to the commuter case, so the sym version is soarly lacking in protection . Within 48 hours of installing, the glass shield was chipped & cracked as not enough clearance above face! Now back to the commuter and love it! Need to return the symmetry case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! While our cases are tough, there are some variables that can't be predicted. We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any issues with an OtterBox in the future, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Spend more, get more.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Destroyed my screen in less than a week or so. Then I had to drive 200 + miles for a replacement
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there.
We're sorry to hear about your disappointment with your Symmetry Series case. We're sad to hear about the damage to your device while it was in that OtterBox. While our cases are tough, there are some variables that can't be predicted. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Unfortunately
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good i bought it and 3 days later my phone broke with the case on
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're so sorry to hear that your iPhone was somehow compromised while under the watch of the Symmetry Series Case. Although we put forth every effort to ensure our cases will provide the best protection available to help limit the potential for such frustrating outcomes, unfortunately, any given incident is still subject to a variety of unique dynamics that prevent us from being able to eliminate all risk.
Our warranty can't be extended to your device, however, we'd very much like to help get you set up with a new OtterBox for a fresh start. Please feel welcome to reach us at 1-855-688-7269 and we'll be glad to assist you further.
Kindly,
OtterBox Customer Service Team