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Customer reviews

Rating 4.7 out of 5 stars with 2952 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Symmetry Series Case's protective qualities, its snug fit, and the overall quality of the case. Many appreciate the design, ease of use, and lightweight nature of the product. While some users noted that the case can add a bit of bulk and is prone to scratches, the positive feedback on protection and design outweighs these concerns. The case is also praised for its good value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,952 reviews
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Protects my new phone when I drop it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone case because it is protective when you drop We are phone. The drawback with this phone cases it appears to be very slippery and it slides off from the car seat my lap many times, Which in turn can lead to your phone hitting hard surface ground.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're glad to hear that your phone is safe in your OtterBox case! We appreciate your feedback about the grip on your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, if you run into any issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter box products very dependable and good quality always

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Nice and wonderful

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and perfect otter box that’s not bulky and stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this cover, the only problem which really is not a problem is that when it is on, IT IS ON, and not easy to take off. Not a super big problem and good for the kids who think they need to go on and off.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Stylish!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter box brand for my family. Excellent protection

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Fits perfect son loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for iPhone XR, no issues at all, son lives it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use Otterbox cases and so far I had no issues protecting my very expensive iPhone. I will always be loyal to Otterbox phone cases. This case is also thin and does not add bulk or weight to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transparent and good fit that didn’t just slip off.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case has met my expectations. Plus the Star Wars graphic looks good

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    great protection case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    see through case with friendly design and beautification in mind !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox is wonderful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone seems to be great--wasn't ready to give up my iPhone 6 but the battery seemed to discharge too quickly. I've noticed that battery life, at least right now, is excellent. I'll figure out the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps phone slim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case helps keep the phone somewhat slim. This was as important to me as protecting it from damage if dropped. I like that it is a one-piece design and the phone slips right in.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great for my current needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!! Fits perfectly and secured, and works exellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Timer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has always used the Defender in the past but he wanted a clear case to show off his beautiful new blue iPhone XR . Time will tell if it holds up for him but so far all is well. He really likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Symmetry Series cases. They work well, and OtterBox is always willing to to provide a replacement case if something happens to your case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects phone and has a slim fit. It is light weight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Descrete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, low profile, convenient to use and store in many places

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years and no cracks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEarly 2 years later and this case is still getting the job done. I bought this for my wifes case and she still uses it. Easy to clean and keep iPhone safe from cracks and scuffs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bulky easy to put on and take off if needed and cool looking

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Lots of glitter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sparkle / glitter look of the case and the protection quality of the case. That said - it is very difficult to get the case on. I could get it partway on but then needed help. Even the staff that checked me out couldn’t get the case to snap on. Other than that - it’s great!

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi MenniePennie,

      We're so glad to hear that you're loving the look of this Stardust Symmetry series! Our apologies that the installation process proved to be slightly difficult - for future reference, please note that our awesome Otters are always happy to offer any application assistance. Just give them a call at 1-855-688-7269, and they'll be thrilled to help you out!

      Best,
      OtterBox Customer Service Team OtterBox