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Customer Ratings & Reviews

Your price for this item is $38.99
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The comparable value price is $54.99

Customer reviews

Rating 4.7 out of 5 stars with 1669 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Symmetry Series Case as providing good protection and a comfortable fit, with many appreciating its sleek design and ease of use. However, some users noted that the case is prone to scratches and that the color may fade over time. A few customers also felt the price point was somewhat high for the features offered. The case's clarity in showcasing the phone's design was also a positive aspect for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,669 reviews
  • Rated 5 out of 5 stars

    Love my case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will shop there again for all my electronics. Shopped before and brought 2 laptops but never received my points.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects my phone but the case is already scratched up from light use and doesn’t look as nice as I thought it would on the iPhone XS Max gold.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Meilu,

      We apologize that this Symmetry series doesn't seem to be meeting expectations so far! While any cosmetic casualties won't necessarily affect the protection of the case itself, we definitely understand why you would want your clear case looking sleek for as long as possible. Please feel welcome to call our stylish Otters at 1-855-688-7269, and they'll gladly dress up your device with a brand-new warranty replacement!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this phone as a replacement/upgrade and absolutely loves the quality and features this phone offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like mustard yellow so this is my favorite colored case by far. It looks good on my phone and very noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good case, it feels sturdy it looks great and it’s not too expensive it gets two thumbs up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a gold iPhone XS Max and this makes my phone pop! I paired it with a screen protector and so far it’s good!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No edge protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone XS-Max slipped off my lap barely 8" onto the driveway and even with a glass screen protector the entire screen shattered using this case (case is also quite slippery). The main crack was at the corner of the screen and for such a light fall this shouldn't have happened. I'm going back to looking for more protection and less appearance considering the cost of the repair (close to $400 w/o AppleCare).

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage to your phone while in a Symmetry Series case! While our cases are tough, there are still some variables that can't be predicted. Though we can't replace the device itself, we're more than happy to get your damaged case taken care of. Give us a ring at 1-855-688-7269, and we can get that claim started for you.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is transparent, so the beautiful iPhone XS Max isn’t covered up for the sake of protection. Only drawback is that this one piece case is a bit difficult to get on and off the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only bad thing about this case is that it doesn't fit "perfectly,' but it stays on. Everyone once and a while I will hear it clicking as if it is moving, but it isn't. Just weird.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a clear case that if you like the looks of your phone then its great for that.. Kinda cheap feeling though.. Does its job

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Hotgeek,

      We're so sorry you're not feeling so confident about this Symmetry Series case!

      It may not look like much, but we put forth every effort to ensure this case will provide some of the best protection available to safeguard your investment, and we trust it will prove itself time and time again. If you're still feeling unsure, give us a call at 1-855-688-7269 and we'd love to boost your confidence!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case from OtterBox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Symmetry line from OtterBox. Pretty much all of our phones uses one. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very secure case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case for my kid and couldn’t be happier with. A lot of money for the phone so this case is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box Lifer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just simply love otter box!!!! Every phone I’ve owned, has always had an otter box case. Durable and dependable!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for my IPhone Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otterbox. No matter what devise I have or have had in the past, I always purchase them. Wonderful product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gift found it at pretty good price cheaper than some other places that I seen it at friend loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clarity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing a gold iPhone, why hide it? This is durable, and allows the Apple to shine through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Within stands many drops. But color fades/tints over time leaving it look brown instead of clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always gone with Otter Box. I have never had any issues with them and they hold up to all of my accidents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this case for my new iPhone XS Max and so far I think it's sleek not to big and bulky. I haven't drop the phone so I assume it will give protection as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case if you don't want to go for an otterbox. It only protects the back of the phone, not the screen.

    I would recommend this to a friend