Customer Ratings & Reviews
- Model:
- 77-85305
- SKU:
- 6471491
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Symmetry Series Clear Soft Shell case's protection and fit, frequently praising its high quality and lightweight design. Many appreciate the case's clarity, allowing the phone's color to show through, while others find the grip and price to be advantageous. A few customers noted that the case lacks MagSafe compatibility and some minor concerns about its appearance.
This summary was generated by AI based on customer reviews.
Iphone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic iPhone protection. Material feels like it will absorb impact
I would recommend this to a friendGreat phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but apple need to start sending the charger plug.
I would recommend this to a friendSatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Above and beyond. Lots of storage. Great pictures.
I would recommend this to a friendNew case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. I wanted a clear case to show off the red of my new iPhone 13.
I would recommend this to a friendReview on the otter box case for iPhone13
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the case, however it doesn’t completely protect the camera lens
I would recommend this to a friendNot bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves the purpose....not the best otter box by any means
I would recommend this to a friendSleek yet simole
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple case . Tough yet sleek. I would recommend this product
I would recommend this to a friendNice but overpriced
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case for new phone. Purchased as a gift. Overpriced.
I would recommend this to a friendNo brainer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and the policyvif it break is unbeatable
I would recommend this to a friendLightning to hdmi adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work ok. Pluged it in and every thing came up ok.
I would recommend this to a friendDoesn’t match pho e
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons don’t match. I think it was in the wrong box or something smh and I had to eat the cost because I put a pop socket on it and the store kept the box and receipts
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .So sorry to hear about any trouble you've had with the Symmetry Series Clear case for your iPhone 13. We craft all of our cases on an individual basis to ensure their seamless compatibility with the unique features of your exact device, so any fit issues are definitely unexpected. We're not sure what exactly went on here, but we'd be happy to dig a bit deeper into thing in order to better understand your situation. Please give our friendly Otters a call at 1-855-688-7269 and they'll be able to assist you further.
Cheers,
OtterBox Customer Support
EH….
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rubber came apart after 4 months and hung out which caused the case to not be able to hold the phone in place. Cheap.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you experienced an issue with the edges detaching from the back of the case. We have an amazing warranty and we would be happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Okay at best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is more decorative than protective. Doesn't feel like it would protect against a drop very much. Material is also quite slick which caused it to slip out of my grip more easily.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Although the Symmetry Series Case is one of our more streamlined options, rest assured that we still put it to the literal test of our Drop+ Protection program to make sure it'll be up to the challenge. In addition, we make a number of glass screen protectors that can be paired with the case for those interested in adding another layer to the mix!
https://www.bestbuy.com/site/otterbox-amplify-glass-screen-protector-for-apple-iphone-13-and-apple-iphone-13-pro-clear/6471475.p?skuId=6471475
Best,
OtterBox Customer Service Team
Not great looking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t look as nice as the picture. I was surprised because usually Otterbox is a great brand
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .So sorry to hear the Symmetry Series case for your iPhone 13 wasn't quite what you were hoping for. If that case doesn't necessarily fit your style, we have a wide variety of case and color options available for your device. We appreciate you taking the time to share this feedback with us though. Please feel free to give our customer service team a ring at 1-855-688-7269 with any questions, concerns, or if we can be of any additional help to you.
Best,
OtterBox Customer Support
Not the best for longevity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great case at first but a few months later the volume buttons start to slip out of alignment with the phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Well, that's definitely not supposed to happen with those side control button covers! We're sorry that things have gone strangely sideways with your few-months-old Symmetry Clear Series case, but the good news is it won't be a problem for our handy Otters to help realign your experience with a brand-new warranty replacement!
Just ping us through the following link or at 1-855-688-7269 and we'll get right on the case! https://www.otterbox.com/en-us/warranty-begin
Best,
OtterBox Customer Service Team
Ehh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love it but when it got delivered to me it came scratched
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're very sorry to learn about your recent experience with the Symmetry Series case for your iPhone 13. We get how that could be a bit disappointing, but we hope the case is working well for you despite these minor cosmetic concerns. We're not sure what exactly led to this, but we're confident our friends at Best Buy will be able to sort things right out for you. Please don't hesitate to give our customer service team a ring at 1-855-688-7269 with any other questions, concerns, or if we can be of any additional help to you.
Kindly,
OtterBox Customer Support
Case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone case allowed damage to the front and back of the phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're very sorry to learn about your unfortunate experience with the Symmetry Series case for your iPhone 13, Lisa. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our customer service team a call at 1-855-688-7269 with any questions or if you'd like a new case.
Kindly,
OtterBox Customer Support
- Cons mentioned:Magsafe compatibility
Can’t use this case with the Mag Safe charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone case because the Best Buy rep told me this office case could be used with the Mag safe chargers from Apple. It can’t. I have to take the phone case off every time I charge my phone with my Mag Safe wireless charger.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any confusion with your recent purchase! While this case is capable of wireless charging on MagSafe chargers, it is not designed for optimal performance with all MagSafe accessories. If that's something you're wanting, we'd suggest checking out our line of made-for-MagSafe cases. We'd suggest checking out our Symmetry Series+ with MagSafe here: https://www.bestbuy.com/site/otterbox-symmetry-series-for-magsafe-hard-shell-for-apple-iphone-13-black/6471509.p?skuId=6471509
Best,
OtterBox Customer Service Team
wrong shell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the shell did not fit my iPhone 13, wrong shell in wrong package
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Jose!
We're sorry to hear about your disappointment with your Symmetry Series case! It's certainly odd to hear that your case wasn't fitting properly. We'll be sure to get your feedback passed along to our design team. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get a warranty claim started for you.
Best,
OtterBox Customer Service Team
- Cons mentioned:Magsafe compatibility
Lame case, no MagSafe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy if you want to use your MagSafe, it doesn’t work, don’t know why they would make a case it doesn’t work with your phone feature!
No, I would not recommend this to a friend