Customer Ratings & Reviews
- Model:
- 77-83507
- SKU:
- 6471460
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Symmetry Series Soft Shell case's protection, fit, and clarity. Many appreciate its ease of use and the grippy feel, making it comfortable and secure. However, some customers noted that the case may yellow over time and expressed concerns about the price point. A few also mentioned compatibility issues with MagSafe accessories and some perceived the case as slightly bulky or heavy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beat case you can possibly get for your phone! Good
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Case color
Would avoid this case
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Falling apart and turning a weird yellow color on back. Also warping and not lining up correctly. Protects the phone but will have to replace very shortly.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Oh no! We're so sorry to hear the Symmetry Series case for your iPhone 13/12 Pro Max has seen better days. Do you often remove and reapply the case to your phone? That could be the cause of those fit issues you've been experiencing. As far as that yellowing goes, there are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. No need to worry though! We keep our fantastic product warranty in place for when things go sideways like this. Feel free to use the link below or give our friendly Otters a ring at 1-855-688-7269 to get the ball rolling on your replacement case.
https://www.otterbox.com/en-us/warranty-begin
Warm regards,
OtterBox Customer Support
Great protection!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case… 1) it has a life time warranty 2) slim thin and strong… I already dropped my phone couple times and nothing happened… I definitely recommend this case… it’s not bulky like other otherbox cases
I would recommend this to a friendExceeding my expectations.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeding my expectations. Used to use the totally sealed "Life Proof" (Now a division of OtterBox) but the screen sensitivity was a bit less and sound would get distorted for listeners. The Geek Squad folks said they can clean the units sound screens periodically and the screen material is very durable!
I would recommend this to a friend- Pros mentioned:Fit
Decent, good priced case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case, little bit flimsy on the edges. Fits nicely
I would recommend this to a friend Second one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simply bought it because I like the color of my phone, which it shows well. size warps and it hardens around the buttons after a while
I would recommend this to a friend
Worth it
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only case I use on my iPhones. The symmetry is smaller than most otter box and protects the screen really well. Will definitely buy it again.
I would recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Only had it for about a month and it already proved it’s worth. Phone accidentally fell from my lap while getting up and hit the floor from about a 3 ft height. No damages to the phone at all. Case was well worth it.
I would recommend this to a friend- Cons mentioned:Case color
Ok for short term
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case looks nice at first but yellows after time. It looked nice for several months, but by month 10ish, it looked pretty yellowed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so glad you are enjoying that case! It offers great protection and a great look! We are sorry that you have experienced a discoloration of the case and we offer a great warranty in order to get you a brand new replacement case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
- Pros mentioned:Clarity, Protection
OtterBox Apple IPhone 13 Pro Max case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case if you want total protection from falls or chips, clear case allows you to enjoy your iPhone color
I would recommend this to a friend Great product/ Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My salesperson, Chuck, was phenomenal. She found the exact phone that I wanted and had it in my hands within 24 hours. My IPhone 13 Pro Max works really well. I enjoy using it. The battery lasts for a full day (and I use my phone a lot!),
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Case color
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only problem with this phone case is over time it will yellow, other than that slim and great protection
I would recommend this to a friend Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! This case is very durable. I have dropped it over 5 times, no scratches in sight.
I would recommend this to a friendiPhone 13 review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This iPhone is the best iPhone I have ever had. The features are excellent. It is a good quality build. The phone is superb with many options. I would definitely recommend this iPhone if you have an iPhone eleven or older. Get it!!
I would recommend this to a friendGood case but not perfect for magsafe
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like a lot about this case. The feel, look and overall stability is good. However, I ultimately returned it since the magsafe experience wasn't great. I ended up getting the Otter Box Anieu from Apple which is much better for magsafe.
No, I would not recommend this to a friendPhone case
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case was very responsible in cost and it was perfect gift for my wish she love it
I would recommend this to a friend- Cons mentioned:Case color
Great case, but doesn’t take long to oxidize
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case bc I had 2 of the exact same ones previous to this one but they oxidize too quickly and change to a dirty see-thru brown color.
No, I would not recommend this to a friend - Cons mentioned:Price
Otterbox Symmetry Series Clear Softshell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case was not quite clear as we had expected. that and the fact that it was very expensive we returned it and opted for a less expensive alternative that also military grade protection and was clear.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the clarity of your OtterBox, and we'll be sure to let our design team know about your troubles. We're sad to hear that you chose to return your case, but we hope you choose to give us another chance in the future.
Best,
OtterBox Customer Service Team
- Pros mentioned:ProtectionCons mentioned:Case color
Not great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case does fine for protection, but the flexible clear portions of the case within 2 months are no longer clear but have some yellowing from age.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
- Pros mentioned:Fit, Protection
Good case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case, nice fit and offers good protection. Also works on charging pad without removing case.
I would recommend this to a friend