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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 747 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Symmetry Series Soft Shell case's protection, fit, and clarity. Many appreciate its ease of use and the grippy feel, making it comfortable and secure. However, some customers noted that the case may yellow over time and expressed concerns about the price point. A few also mentioned compatibility issues with MagSafe accessories and some perceived the case as slightly bulky or heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 747 reviews
  • Rated 5 out of 5 stars

    Otter ox clear case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case i have a blue iPhone so i didn't want to cover the pretty color and this case is actually durable so i wont be afraid to break my phone if it drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone case.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this case, with the darkened clear background, didn't make my phone bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    My Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my phone great. Have dropped couple of times no damage. It does not make the phone heavy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case from Otterbox. It was a little tough to get on, but seems very safe. My Only real Complaint is that it’s a bit slippery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality great out the box still in good condition after several falls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy case! love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is made well and if I drop the phone, nothing will break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks great! The buttons function perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good case. I’ve always liked otterbox for whatever phone I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this case and it's very sturdy. Would recommend anyone to spend the money for this case because it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otterbox IPhone 13 Pro Max Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is a perfect fit. It has protected my phone from drops of various levels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’ve bought the same phone case for my past phone and current phones, and never disappoints! love this phone case, definitely protects my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thin case that feels durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case, does work with mag-safe charger but doesn’t align easily when placing on the mag-safe charger

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    iphone 13 Pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, durable, Beautiful design, and very protective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t buy a phone without!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m hooked on this series of otterbox. Used to buy defender case. Hate that it doesn’t include a screen protector, but I love my case and you can see what color I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last me a year before it started breaking on me. I would say worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case sturdy and clear ihwsepIuhunclcgwghogh iyuhdsvfh opfphun invcpiuh; puhfvpphb punhv{Puhj jnvwpuj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good inventory. Best buy has good local presence and staff who assisted me in getting same otterbox case I had for my old phone trade

    I would recommend this to a friend
  • Cons mentioned:
    Case color, Price

    Rated 1 out of 5 stars

    Unhappy :((

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do Not Buy This case begins to yellow in the first 3-4 months. Looks awful… it’s a clear case therefore, it’s very noticeable. It was very expensive and recommended as one of the best brands for cell phones. I will try to exchange at BestBuy.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the discoloration of your case, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work with the magnetic charger but still good quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Fits great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and looks good. Most importantly, protects my cell.

    I would recommend this to a friend