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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 747 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Symmetry Series Soft Shell case's protection, fit, and clarity. Many appreciate its ease of use and the grippy feel, making it comfortable and secure. However, some customers noted that the case may yellow over time and expressed concerns about the price point. A few also mentioned compatibility issues with MagSafe accessories and some perceived the case as slightly bulky or heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 747 reviews
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for grandsons new iPhone 13 pro max. It is everything I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case fits great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits as it should, nice case! Also you can use a screen protector no problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable. Nice that it’s clear so you can see the color of your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors on this case are amazing. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love apple products. Sales person made the transaction very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Needed and Well Crafted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to use. The price was very comparable to other stores.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality but difficult to insert phone in it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard and sturdy built. Just a little difficult to put phone in this hard case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Better than most because it doesn’t change color over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    My fav case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case after spending a ton on a loopy case that I couldn’t use my qi charger in my truck and MagSafe charger at home with. I love it. I don’t like bulky cases and this one looks great with the ombré effect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mehh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was super heavy and the rubber piece of this case stretched out only after a few months of use.. nothing special.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Haley! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Strong case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. It’s easy to push the side buttons. But it’s hard to take it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent and awesome ! very durable and awesome customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice durable case and gives you the ability to still see the color of the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product...my grandson needed this and loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and it’s great quality! The phone is high tech!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and feel better than my last speck clear case. Hopefully it’ll keep it’s look over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable! buttons are easy to press with this case. highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it protected the camera lens somehow, but otherwise it’s all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome buy! I would buy again! I recommend!

    I would recommend this to a friend