Customer Ratings & Reviews
- Model:
- 77-83507
- SKU:
- 6471460
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Symmetry Series Soft Shell case's protection, fit, and clarity. Many appreciate its ease of use and the grippy feel, making it comfortable and secure. However, some customers noted that the case may yellow over time and expressed concerns about the price point. A few also mentioned compatibility issues with MagSafe accessories and some perceived the case as slightly bulky or heavy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Great protection
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one of the best iPhone case I have ever used. I have dropped my phone several times on hard pavement, but was protect from any damage.
I would recommend this to a friend - Cons mentioned:Price
Great protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feel of the case.didn’t have many options on design, and I’m not in love with this design, but I know and trust otterbox symmetry cases. A bit pricey for slim case.
I would recommend this to a friend betsy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am somewhat disappointed. I have an appt. with the geeksquad Monday. The phone has locked up can't turn it off. Also, I can't access my plan. So maybe after that, I can give a better review.
I would recommend this to a friend- Cons mentioned:Magsafe compatibility
Not a good case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is slim, so it does not add bulk to the phone. It states that it is MagSafe compatible, and to an extent it is. I can charge wirelessly through it, but neither the MagSafe charger nor the MagSafe battery pack will stay attached, they just fall off. I even tried placing the magic mount plate behind it, but it barely holds on in my car and will start sliding back and forth on the mount. Overall, not a good case it you plan on using any MagSafe add-ons or magic mounts.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you've been struggling with the Symmetry Series Clear Soft Shell Case. This specific model is just as you stated—compatible with MagSafe in that it will allow a charge to pass through, yet doesn't provide a complete magnetic seal. We do make a variety of cases that were designed to fully accommodate Apple's accessory ecosystem, so perhaps one of those would work better for you. Feel free to check out a few options online at Best Buy, and give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to help.
https://www.bestbuy.com/site/otterbox-symmetry-series-for-magsafe-soft-shell-for-apple-iphone-13-pro-max-and-iphone-12-pro-max-clear/6471457.p?skuId=6471457
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone case is definitely worth the money I have dropped my phone at least 10 times and the case has saved it every time
I would recommend this to a friend Liked
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a clear cases since I like to put reminders so I can see them through the case. The edge came apart then cracked.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! What a great use of your Symmetry Clear Series case! We have an amazing warranty, and so we can take care of that issue with the edge of your case! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Okay but breaks
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Held up pretty good. But cracked within months. It starts cracking on the edges
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Carmella! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
- Pros mentioned:Grip
Sturdy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this case. The only thing: you can't see the "ombre spray" if your phone is dark. But that is my fault LOL
I would recommend this to a friend - Cons mentioned:Magsafe compatibility
Beautiful case one flaw had to return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this case was beautiful from just looking at the box it’s nicer on the phone but it says on box MagSafe compatible I have many different MagSafe batteries not of them stuck at all just fell right off so I took mine back if you just need a case and a good one and don’t care about the MagSafe part I’d say 100% buy but the MagSafe was dealbreaker for me.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any confusion with your recent purchase! While this case is capable of wireless charging on MagSafe chargers, it is not designed for optimal performance with all MagSafe accessories. If that's something you're wanting, we'd suggest checking out our line of made-for-MagSafe cases. We'd suggest checking out our Symmetry Series+ with MagSafe here: https://www.bestbuy.com/site/otterbox-symmetry-series-for-magsafe-hard-shell-for-apple-iphone-13-pro-max-and-iphone-12-pro-max-black/6471498.p?skuId=6471498
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
AWESOME
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST CASE EVER PROTECTION IS AMAZING WOOOOOOOO YEAH
I would recommend this to a friend - Pros mentioned:Protection
nice cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice looks great and super proctive. the black and the glitter makes the cover standup
I would recommend this to a friend - Pros mentioned:Fit
Otter box phone cover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, fits tights so it doesn’t look so big. Like the color, and would recommend
I would recommend this to a friend Awesome case
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I drop my phone almost daily (don’t judge me lol) and I’ve had this case almost a year and it has not broken! I even dropped it on the beach while sitting on a horse. I have some light scratches on the back when it fell on asphalt under my car and I slid the phone to get it back. Totally my fault. Would recommend this case for durability and the fact that my phone underneath the case looks brand new.
I would recommend this to a friend- Pros mentioned:Fit
IPhone 13 case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits just it's supposed to, no issues at all and keeps the phone safe for my kids
I would recommend this to a friend - Pros mentioned:Fit
Best Buy for sure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case fits snug as performs as advertised. A value case that over delivers!
I would recommend this to a friend Mehhh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok for a simple case and nothing fancy. Not confident it fully protects
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Myles! We hope that with time and use you enjoy the features and great protection of the Symmetry Series Soft Shell case. If we may answer any questions or assist with anything in regard to the case, please do not hesitate to reach out as we are always happy to help!
- Pros mentioned:Fit
Quite the fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits very snugly over the phone. Raises it out a bit to avoid having the camera lenses directly! Still a slim profile
I would recommend this to a friend - Pros mentioned:Protection
ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good protection for the phone. It has dropped several times already and I have not had any problems.
I would recommend this to a friend - Pros mentioned:Protection
iPhone case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for the wife love it. Clear case every tough to save the iphone
I would recommend this to a friend - Pros mentioned:Fit
Iphone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfect was for iphone i bought as a gift fots well and works fine
I would recommend this to a friend