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Customer Ratings & Reviews

Your price for this item is $5.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 747 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Symmetry Series Soft Shell case's protection, fit, and clarity. Many appreciate its ease of use and the grippy feel, making it comfortable and secure. However, some customers noted that the case may yellow over time and expressed concerns about the price point. A few also mentioned compatibility issues with MagSafe accessories and some perceived the case as slightly bulky or heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 747 reviews
  • Rated 5 out of 5 stars

    I-phone covet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cover for my I-phone 13. Matches the color of the phone. Very satisfied with this purchase

    I would recommend this to a friend
  • Cons mentioned:
    Case color

    Rated 1 out of 5 stars

    Turned yellow

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case turned yellow on the sides, whereas a cheap one from eBay stays clear.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Stylish and tough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover is tough enough to protect your iphone 13 Pro Max with style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox symmetry series has always been my go to for phone protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product. I would buy it again. Look at it and consider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice case works and it’s functionalAnd a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and durability and I got it in a great sale price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Otter make better/non yellowing cases thanks

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had it on sale obvi for a reason. I then read other reviews on other sites and they were also negative. Otter claims the case won’t yellow it yellowed in a few months not only that but the case started falling apart literally just unglued itself

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're very sorry to learn about your disappointing experience with the Symmetry Series Clear case for your iPhone 13/12 Pro Max. We understand that you expect better and more longevity out of your OtterBox. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. The good news is we have our amazing product warranty in place to keep you covered when things go sideways. Just give our awesome Otters a buzz at 1-855-688-7269 and they'd be happy to go over your case replacement options with you.

      Best,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what you expect from an otter box…………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protects my phone from hard drops . nice black sleek case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suzan A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon B was excellent in his explanation and phone set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product and sturdy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and works per design. Was easy to put it on. No concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, I really like it I’ve recommended my friends too.

    I would recommend this to a friend
  • Cons mentioned:
    Case color

    Rated 1 out of 5 stars

    iPhone 13 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is Good case but it’s turning yelllow on the sides.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the discoloration with your Symmetry Series case! We appreciate your feedback about that case getting dirty, and we'll be sure to let our engineers know about your experience. In the meantime, we have a wonderful warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can start your claim.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Case is legit one of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality love it dropped my phone off my Hilo an nothing was wrong with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case ive seen for iphone 13 pro max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is fire.the umbro look.with the clear going to all black!! Fire!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a great brand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product but mine was defective. Outbox is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. This phone is just right. The quality of the pictures is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product would definitely by this product again in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    13 pro max case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Pretty impressed with it. Sharp looking and feels real good too

    I would recommend this to a friend