Customer Ratings & Reviews
- Model:
- 77-83507
- SKU:
- 6471460
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Symmetry Series Soft Shell case's protection, fit, and clarity. Many appreciate its ease of use and the grippy feel, making it comfortable and secure. However, some customers noted that the case may yellow over time and expressed concerns about the price point. A few also mentioned compatibility issues with MagSafe accessories and some perceived the case as slightly bulky or heavy.
This summary was generated by AI based on customer reviews.
Love my case!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! This case is flashy and durable. I will purchase many like this!
I would recommend this to a friendGreat case very sleek
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case it gets the job done, it’s very sleek in the pocket
I would recommend this to a friendWonderful item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful accessory.Is very durable and the design is very catchy.
I would recommend this to a friend13 Pro Max it’s very nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These case for my iPhone 13 Pro Max it’s very nice
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy that I brought this item couldn’t ask for anything else
I would recommend this to a friendDon’t waste your money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not protect my phone, my phone is cracked on the whole backside and at the camera.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Ashley! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Sassy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone especially Brandon was wonderful and very helpful.
I would recommend this to a friendGreat customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joshua Newton was very good and provided great custom service
I would recommend this to a friendiphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have an ipad and this is just the same only smaller!
I would recommend this to a friendCase other box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing case is the best case in the market. Excelente price .
I would recommend this to a friendLove Ombre Spray Color
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this OtterBox case for my new iPhone 13 Pro Max!
I would recommend this to a friendDon’t but it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this case. It did not provide protection and the glass on my phone is shattered into a million pieces. This case was not cheap I’m officially upset. Feeling horrible about the choice I made to purchase this item.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We're so sorry to hear about this. We know that can be a frustrating experience. Every drop is subject to a multitude of variables, many out of our control. That said, we assure you we put forth every effort to ensure our cases will provide some of the best protection available for your phone. We can't extend our warranty to the device, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give us a ring at 1-855-688-7269 with any questions or if you'd like a new case.
Warm regards,
OtterBox Customer Support
She loves it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My loves these cases she gets one almost every month
I would recommend this to a friendSeems good but worries me.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do like the case. It seems strong but it seems thin which worries me.
I would recommend this to a friendBeautiful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color very sturdy brand always my first pick
I would recommend this to a friendCase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great case and works very well with my phone
I would recommend this to a friendMy thought
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! It’s exactly what I was hoping for.
I would recommend this to a friendcase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was reasonably priced and was installed correctly
I would recommend this to a friendSymmetry
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally did not protect . Screen corner broke after 3ft drop .
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
- Cons mentioned:Price
Not worth $50
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a brand new non name brand cover at $16 on ebay and then this one. As I compare them side by side there is absolutely no difference! Paying double just because it's called OtterBox is absurd!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! Keep in mind, the differences between those cases may not always be visible to the naked eye, but our prices are reflective of a lot more than just the look of the case; that price covers not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters through the link below, or give us a call at 1-855-688-7269.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team