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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 747 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Symmetry Series Soft Shell case's protection, fit, and clarity. Many appreciate its ease of use and the grippy feel, making it comfortable and secure. However, some customers noted that the case may yellow over time and expressed concerns about the price point. A few also mentioned compatibility issues with MagSafe accessories and some perceived the case as slightly bulky or heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-747 of 747 reviews
  • Pros mentioned:
    Clarity

    Rated 5 out of 5 stars

    Good protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. Looks good on her phone as it's clear enough to see the phones true color.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fitting for my cellphone without covering the original color.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox ROX!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. This review is not about BB staff. It is solely about the Otterbox product. A long time ago, almost in another century....I owned a phone w/o protection. I tripped and fell and trashed my beloved iPhone. No insurance, and not much finance....I was screwed. Up steps Otterbox....offering a one time purchase for a protective shield. for my new iPhone 5. Bought one....needless to say...here I am buying a 13 Pro and Otterbox "Screwup Shield". I've bought an OB for every phone I"ve owned since then....................Thanks and well done..... OB!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox has a great product line !!! Very dependable and amazing durability !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the Otter Box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and good looking - like the streamlined Otter Box design.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fits well, good protection but…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I’m the only one bugged by this but my fingers rest on a ridge at the bottom of this case on the back that seems to have no purpose. It feels sharp like im going to end up with a callous from sending 4-5 texts a day. Design flaw when using on a large phone thats already awkward to hold and type. I think this is going back.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the feeling of your case, and we'll be sure to let our design team know about your experience. We're sad to hear that you're thinking of returning your case, but we hope you can find an OtterBox that will suit your needs! If you need any help finding the right case for you, feel free to call us at 1-855-688-7269, and we can get you pointed in the right direction.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    Not a good case for the camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does not provide protection for the camera it’s so being that it protrudes out from the phone

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Although the camera lenses of the iPhone 13 Pro Max are not flush with the rest of the backside of the device, the Symmetry Series case was designed to allow enough clearance to set it face up on a flat surface without them making contact.

      This certainly won't be able to deflect a direct hit to the lenses, however, the case should be able to help limit the potential for discouraging outcomes in the event of a more generalized drop/impact.

      Best,
      OtterBox Customer Service Team OtterBox