Customer Ratings & Reviews
- Model:
- 77-83492
- SKU:
- 6471462
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Symmetry Series Soft Shell's excellent protection and snug fit for the Apple iPhone 13 Pro. Many appreciate its clarity, ease of use, and lightweight design, while some note that the case may yellow over time and that its bulkiness and MagSafe compatibility could be improved. Positive feedback frequently highlights the case's quality and grip. The price point is also frequently cited as a significant advantage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Great looking resilient cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let’s me see the color of my phone, is easy to locate and is made of a strong product. I have no fear that if it drops it will break.
I would recommend this to a friend - Pros mentioned:Protection
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not exactly easy with my phone. I tend to drop it more than most. This case even protects the back camera which is perfect for somebody like me.
I would recommend this to a friend - Pros mentioned:Clarity
Great Case!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Otterbox and always got the Defender. With me getting the new iPhone 13 Pro, I wanted to show off the sierra blue with the clear Symmetry!
I would recommend this to a friend - Pros mentioned:Clarity
protects phone and keeps it classy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.saved me already from dropping this brick of gold phone! definitely shock absorbent. love how i can see through it too since i have a blue iPhone
I would recommend this to a friend - Pros mentioned:Protection
IPhone cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my recent purchase- I like the clear so I can see the pretty color of the phone. Keeps the device safe and protected
I would recommend this to a friend - Pros mentioned:Protection
Otterbox to the RESCUE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox continues to be the gold standard cell phone protection. My son continues to drop his phone, but with otterbox we have no worries.
I would recommend this to a friend - Pros mentioned:Protection
Good Construction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale great product for a good price don’t have to worry about phone being damaged when dropping.
I would recommend this to a friend - Pros mentioned:Protection
OtterBox Clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is very cute and has protected my phone multiple times already since I got it, and also shows off the pretty color of the phone
I would recommend this to a friend - Pros mentioned:Protection
Great product!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OtterBox Symmetry Series soft shell case provides needed protection while allowing the color of the iPhone to shine through.
I would recommend this to a friend - Cons mentioned:Color
Horrible case
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case turned yellow in less than a month, it looked horrible! It also is not very good at protecting the phone as my screen cracked from its second drop in this case. Not very good in any aspect, I chose an alternative and it only cost 14$! 6 months down and it’s still clear.. better off with insignia case!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced a discoloration issue with your case and also sustained device damage in a drop situation. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
- Pros mentioned:Clarity
Clearly awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it’s clear so I can see the gold phone. I usually get the defender which hid my phone. I’m so glad I got the symmetry .
I would recommend this to a friend - Pros mentioned:Fit
Excellent product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! I just love it. It fit perfect and secure in my hand. I would recommend this product. It’s OtterBox I will buy again.
I would recommend this to a friend - Pros mentioned:Case quality
Worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of the case. This is a very good clear case for an iPhone 13 Pro. Like the textured feature. It’s pricey but worth it
I would recommend this to a friend So far so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid and light weight, so far a pretty good case. Most cases I have had hid the beauty of the iPhone but not this one.
I would recommend this to a friendiPhone 13 pro case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good grip and feel holding in hand. Compliments the new iPhone 13 pro. Concerned the rubber grip may yellow over time, but will see.
I would recommend this to a friend- Pros mentioned:Case quality
Good clear case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality clear case. My wife wanted the clear case so we went directly to try this one in particular and it worked good for now.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use. Very functional.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and remove. Looks great on my daughter's phone. Really lets the phone's color shine through.
I would recommend this to a friend - Cons mentioned:Color
The worst cover.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was the worst cover. Change to yellow very fast, and broken in less than six months.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Oh no! We're so sorry to hear the Symmetry Series case for your iPhone 13 Pro has seen better days. We understand that you expect more longevity out of your OtterBox. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. The good news is, we have our fantastic product warranty in place to keep you covered when things go sideways. Just give our awesome Otters a buzz at 1-855-688-7269 and they'd be more than happy to help get the ball rolling on your replacement case.
Best,
OtterBox Customer Support
- Pros mentioned:Protection
Would recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great and more protective than other clear cases. Only issue is dust just inside the back of the case.
I would recommend this to a friend - Cons mentioned:Color
Protective but yellow
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protective but turns yellow. After many recommendations I bought an insignia case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We apologize for any trouble you had with the Symmetry Series case for your iPhone 13 Pro. We're happy to hear the protection has been up to your standards so far though. As far as the exterior of the case goes, there are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. However, we keep our amazing product warranty in place for when things go sideways like this.
It sounds like you've already made the choice to move on from this case, but please don't hesitate to give our customer service team a call at 1-855-688-7269 with any questions or if you'd like to get things moving on your warranty claim.
Kindly,
OtterBox Customer Support