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Customer reviews

Rating 4.6 out of 5 stars with 514 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Symmetry Series Clear Soft Shell for Apple iPhone 13 Pro for its excellent protection, perfect fit, and appealing design. Users appreciate the enhanced grip, the ability to see the phone's original appearance, and the case's transparency and lightweight feel. However, some customers have noted that the case's color tends to fade over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 514 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one was for myself , Second case , the first one broke , not scratch on the phone

    I would recommend this to a friend
  • Cons mentioned:
    Color fading

    Rated 1 out of 5 stars

    Horrible case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case turned yellow in less than a month, it looked horrible! It also is not very good at protecting the phone as my screen cracked from its second drop in this case. Not very good in any aspect, I chose an alternative and it only cost 14$! 6 months down and it’s still clear.. better off with insignia case!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you have experienced a discoloration issue with your case and also sustained device damage in a drop situation. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box Symmetry Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s going an amazing job. Accidentally dropped phone twice without any damage to my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Color fading

    Rated 2 out of 5 stars

    The worst cover.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the worst cover. Change to yellow very fast, and broken in less than six months.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Oh no! We're so sorry to hear the Symmetry Series case for your iPhone 13 Pro has seen better days. We understand that you expect more longevity out of your OtterBox. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. The good news is, we have our fantastic product warranty in place to keep you covered when things go sideways. Just give our awesome Otters a buzz at 1-855-688-7269 and they'd be more than happy to help get the ball rolling on your replacement case.

      Best,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case close

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy/use this brand of cellphone case! Worth the price to pryect your phone! Love the otterbox case!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clear case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear case to see iphone. Soft shell nicer than hardshell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what the title says ^ this case is phenomenal no cap

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is sturdy and protecting phone so far. I had a drop and no scratches on the case or phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection from drops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very nicely for impact! I’ve dropped my phone a few times on pavement and it is still completely intact

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my expensive phone. I like that it’s clear and it’s sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and protective. We bought another case that didn’t protect and we’re satisfied with the new case.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not my first choice but I really like it. It is solid and looks nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice, better than a five below case yet not as high quality as a $60 case. Middle quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    OtterBox Case...good fit!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this case very much. It fits nicely around the phone and protects the camera lens.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    attractive and keeps phone secure

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    attractive,easy to put on and take off. keeps safe from damage not bulky

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and elegant case for iPhone 13 pro. Fits well d comfortable to hold the phone with the cover.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    the best phone cover!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter brand is your best bet on protection for your phones, absolutely worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic clear iPhone otter box case. Fit the phone and could still see the actual color of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Really good phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 3 months so far and my phone has dropped more than 20x. Not one scratch on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    My go-to case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect minimalist case. Nice grip. I like that it shows my phone’s color.

    I would recommend this to a friend