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Customer Ratings & Reviews

Your price for this item is $5.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 514 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the Symmetry Series Soft Shell's excellent protection and snug fit for the Apple iPhone 13 Pro. Many appreciate its clarity, ease of use, and lightweight design, while some note that the case may yellow over time and that its bulkiness and MagSafe compatibility could be improved. Positive feedback frequently highlights the case's quality and grip. The price point is also frequently cited as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 514 reviews
  • Rated 3 out of 5 stars

    Durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little rough outside for me. It gives u a good grip overall but a smooth one is one i prefer.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the feeling of your case, and we'll be sure to let our design team know about your experience. If you run into any other issues, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Simply call us at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    iPhone Cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this clear cover to show off my new iPhone 13 Pro in Sierra Blue. It not only looks great, the textured edge makes it easier to handle my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very sturdy and protects the phone but gets dirty easily.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Great to know the Symmetry Series Clear case is getting it done in terms of protection, though we're sorry to hear yours has taken a shine to some grime. If soap and warm water aren't doing the trick of keeping your iPhone looking sharp while it's covered for safekeeping, feel free to hit us up for a brand-new warranty replacement that most certainly will!

      https://www.otterbox.com/en-us/warranty-begin

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Phone purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what sounded like expert advise from the staff and purchased a new phone I’m very happy with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone 13 Pro - Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using my iPhone 13 Pro Clear. It has been easy to use. My pictures have been of top quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone13

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and helpful staff! They helped me select the best cover for my new IPhone 13.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim case with just enough of a lip to protect the screen. It’s a little more expensive than I’d have expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably not indestructible but as good as it gets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an OtterBox fan for years. There was no doubt what I would choose to protect my new iPhone 13 Pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seeing clearly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Happy I can see the color of my phone while it’s being protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection from drops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very nicely for impact! I’ve dropped my phone a few times on pavement and it is still completely intact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks best bizzle you did it againzzle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case of all man kind and woman kind and all kinds for that matter. Yay for phone cases!!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 3 out of 5 stars

    satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's an okay item. I like the clear case. case is not as soft as expected

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the feeling of your OtterBox, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    13 Pro case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly fine cell phone case. Keeps the camera safe as well as the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly fine. It's sturdy and buttons function as expected. No surprises.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 2 out of 5 stars

    Clear Otter case dulls color of new iPhone13 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter iPhone clear silicone case is good quality and has protected the iPhone from impact so far. The only issue is that in comparison to my wife’s new clear silicone MagSafe case from Apple store is that hers is brilliantly clear and my new Otter is almost slightly yellow. Dulls the color of my new iPhone. Very Disappointed. .

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're glad to hear that your Symmetry Series case has been keeping your phone safe, but we're sad to hear that it has started to get discolored! We appreciate you sharing your experience with us, and we'll be sure to let our design team hear your feedback. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Basic case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, but returned. Doesn’t protect screen and to add protector cost mote$. So I bought Lifeproof instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone everyday I discover something new and would definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new iphone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my OtterBox clear soft shell case. Easy to install and the fit is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as it was expected :) and Love that it shows the color of my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case! Great low price at Best Buy! Thank you

    I would recommend this to a friend