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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 514 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Symmetry Series Clear Soft Shell for Apple iPhone 13 Pro for its excellent protection, perfect fit, and appealing design. Users appreciate the enhanced grip, the ability to see the phone's original appearance, and the case's transparency and lightweight feel. However, some customers have noted that the case's color tends to fade over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 514 reviews
  • Rated 4 out of 5 stars

    Beautiful-not MagSafe friendly (as it states)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful in person. Feels amazing as well. Thought it didn’t work that well with magsafe (states it does). My MagSafe pop socket fell off easily. Had to return it. It’s beautiful though For anyone not using it for MagSafe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that the case is rugged but not bulky.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the case is rugged but not bulky. The clear case allows for the color of the Apple phone to come through. Overall a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, the 13 is everything I was looking for and more. It takes great pictures and the cinematic video is amazing. Apple really out did their self on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like OtterBox but I personally prefer the commuter. There was nothing wrong with the symmetry it’s just my preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox - Symmetry Series Clear Soft Shell for Ap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox - Symmetry Series Clear Soft Shell for Apple iPhone 13 Pro - Clear, is a great accesorie for you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and feel of this case! It helps keep the smooth look of the iPhone 13 Pro, and I love the blended/speckled color scheme.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I both bought this case after we bought our new IPhones..so far they seem great..seem secure and are not ‘slippery’ feeling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very durable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these , they take a decent amount of abuse and i just realized that the belt clip can be used as a stand

    I would recommend this to a friend
  • Cons mentioned:
    Color fading

    Rated 1 out of 5 stars

    Turns yellowish

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns yellow! Though it says it doesn’t discolor, it did. Just in a few months.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Oh no! We're very sorry to learn about your disappointing experience with the Symmetry Series Clear case for your iPhone 13 Pro. We understand that you expect more longevity out of your OtterBox. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. No need to worry though! We have our amazing product warranty in place for when things go sideways like this. Just give our friendly Otters a ring at 1-855-688-7269 and they'd be glad to go over your replacement options with you.

      Cheers,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Color fading

    Rated 2 out of 5 stars

    Not the greatest option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection but it yellowed less then a month. Not great for the price

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you've been having trouble with your Symmetry Series cases! We greatly appreciate you sharing your experience about the discoloration with your case, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd love to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 2 out of 5 stars

    Kind of a disappointment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t hold up as well as I was expecting. Case ended up twisting and had to purchase another product

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're very sorry about any trouble you had with the Symmetry Series Clear case for your iPhone 13 Pro. We're not exactly sure what went on here, but if you're case has seen better days--there's no need to worry! We have our fantastic product warranty in place to keep you covered when something unexpected like this happens. Please give our customer service team a call at 1-855-688-7269 with any questions or to get the ball rolling on your replacement case.

      Best,
      OtterBox Customer Support OtterBox

  • Rated 4 out of 5 stars

    iPhone Cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this clear cover to show off my new iPhone 13 Pro in Sierra Blue. It not only looks great, the textured edge makes it easier to handle my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 3 out of 5 stars

    Durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little rough outside for me. It gives u a good grip overall but a smooth one is one i prefer.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the feeling of your case, and we'll be sure to let our design team know about your experience. If you run into any other issues, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Simply call us at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Apple iPhone 13 Pro - Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using my iPhone 13 Pro Clear. It has been easy to use. My pictures have been of top quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what sounded like expert advise from the staff and purchased a new phone I’m very happy with

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very sturdy and protects the phone but gets dirty easily.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Great to know the Symmetry Series Clear case is getting it done in terms of protection, though we're sorry to hear yours has taken a shine to some grime. If soap and warm water aren't doing the trick of keeping your iPhone looking sharp while it's covered for safekeeping, feel free to hit us up for a brand-new warranty replacement that most certainly will!

      https://www.otterbox.com/en-us/warranty-begin

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim case with just enough of a lip to protect the screen. It’s a little more expensive than I’d have expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably not indestructible but as good as it gets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an OtterBox fan for years. There was no doubt what I would choose to protect my new iPhone 13 Pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone13

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and helpful staff! They helped me select the best cover for my new IPhone 13.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seeing clearly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Happy I can see the color of my phone while it’s being protected.

    I would recommend this to a friend