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Customer Ratings & Reviews

Your price for this item is $26.99
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The comparable value price is $54.99

Customer reviews

Rating 4.7 out of 5 stars with 2953 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the Symmetry Series Case's protective qualities, its snug fit, and the overall quality of the case. Many appreciate the design, ease of use, and lightweight nature of the product. While some users noted that the case can add a bit of bulk and is prone to scratches, the positive feedback on protection and design outweighs these concerns. The case is also praised for its good value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 412 reviews
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    A (almost) ZERO compromises case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m surprised by this case because I always associated OtterBox with those ugly oversized cases. Not this one! It’s doesn’t add too much extra girth. I’d say it’s ever so slightly more narrow than your usual tech21 case and doesn’t add any more depth than any other typical phone case. It’s easy to slip the phone in but won’t let it loose if your phone flies out of your pocket and down the stairs. Grip is nice and, uh, grippy BUT it’s a little strange with the hard shell of the back coming up the border of the phone to the grippy rubber. You’ll get half and half beneath your forefingers and thumb while you wield your phone which might bother you. The cutouts on the bottom for speakers and charging port are VERY sharp rubber edges to the point it makes long term use uncomfortable for my pinky fingers, on which the phone rests while I use my phone. I do have a PopSocket stuck on, which definitely helps for this little problem, but I don’t use the PopSocket all the time and there are many who don’t use PopSockets at all. The hard back is textured but still kinda smooth. Like the wrist rest of a Lenovo ThinkPad. I’m not a fan of that so I slapped a dbrand skin on the back. It doesn’t line up completely, yeah, but it brings some color to the phone case and works well enough for me. Overall, is this phone worth $50? Only time will tell but if this case stands up to my abuse over these next 18 months then I will say YES at the end of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This case is not scratch resistant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to contact Otterbox for a replacement 2 weeks after my purchase due to scratches in the case, and I am not a heavy phone user. I will say Otterbox stands behind their products and sent me a replacement case with no problem. Be advised that all fingerprints and scratches will be clearly visible on this clear case. I have always purchased Otterbox phone cases bcuz Otterbox is a great company with phenomenal customer service. Despite the cosmetic issues, the case does offer durable protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fitment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Side cracked after about a month of use. Will contact company for warranty claim.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit, Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Quality case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek design of this case. It fits my phone perfectly and is not too bulky while protecting my phone on all the corners and sides. It is a little more expensive than I had hoped but I was willing to spend the extra money because of the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Scratch resistance

    Rated 4 out of 5 stars

    Good Case for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case after upgrading to the IPhone XR. I wanted something that would protect my phone and show off the bright coral color. This case does in fact do that. I have not dropped my phone so I cannot say how protective it is, but I imagine its as protective as other otterbox cases I have had. In general, they are very protective. The only negative thing about this case is that it scratches very easily, and the then you can see the scratches on it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Great Case and small form factor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great light weight case for iPhone XR, is a perfect fit and has good protection around the edges. It does not provide a bump around the edge of the screen, so if falling face down might still hit the screen, keep that on mind when selecting this case

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a case that would keep my new iPhone protected without making it bulky. It kept my iPhone looking sleek. I have a 3yr old child that loves to grab the iPhone and play games but she tends to drop the phone often. This case has kept the phone from cracking it's screen. I have a screen protector so it doesn't even have a scratch on it. The only reason I gave it 4 stars instead of 5 was because one hand operation can be a little slippery at times. Very little bulk and great protection make this case a must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 4 out of 5 stars

    Otterbox Symmetry Series Case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old heavy otterbox protected better but I still like this one better for the lightness and design. It's not as easy to get off to clean the dust from my phone but I still like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Very good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transparent case is great. Protection is good,but not as good as the Defender case.It is much less bulky than the Defender and is more easy to put in pocket or purse.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 4 out of 5 stars

    All the glitter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone well and I love the glitter. Wish I had read reviews before using it though, as the case starts to yellow/gray after just a short bit of time (~2 weeks). But it’s more important to me to keep my phone protected and the glitter is nice and subtle. Also discovered that my pop socket falls of this case often. My pop socket never came off of my prior case after 2 years, so it’s something to do with the material this case is made of. Something to consider.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Great protective cell phone cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a beautiful red iPhone and wanted to protect it with a cover but didn't want to cover up the beautiful red color. I purchased the clear otterbox symmetry series case for iPhone XR. It fits very snug and the Apple icon and color is visible. The otter box has since received alot of scratches,some quite deep so it's doing it's job, protection for my new phone.

    I would recommend this to a friend
  • Cons mentioned:
    Scratch resistance

    Rated 4 out of 5 stars

    Looks stunning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So first off this product is absolutely beautiful! I love how sparkly it looks and it just gives your phone a simple yet nice look. I will say however that it is pretty difficult take off, So much so it feels like you can break the case or damage your phone while attempting to do so. And the last thing is the one I could say was a little disappointed about is that the product is advertised as scratch resistant but within a couple of days of having it I noticed that it already had several scratches so that leads me to believe it’ll be pretty scratched within several months of having it..overall though I would recommend this product to anyone looking into it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great at first

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked this otter box at first. It’s clear so you can see the beautiful color of my iPhone. Dropped it twice in the last year and it protected my iPhone very well. Not sure what happened but the rubber just seemed to wear out and started cracking. Just bought a sturdier otterbox to replace it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great case, much slimmer than the Defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer a thinner case that allows for wireless charging but still offers some good protection. The Symmetry does exactly that! It offers great protection without the extreme bulk of the Defender or the Defender PRO. A great choice if you need protection but don't want your slim phone to be converted into a tank...

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Had one on my previous phone for one and a half years and protected it against countless drops. I like that you can see the color of your phone through it. It did get a bit discolored/yellow but I guess that’s to be expected after one and a half years of use. I purchased one for my new phone as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 4 out of 5 stars

    Awesome case for showing off vinyls!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case from otter box. I had always planned to vinyl my iPhone, and this case provides protection with the ability to enjoy these designs! Only gripe is that the case shows surface swirls on the back very easily, but if you can tolerate that (I can) then this is an awesome case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Definitely protective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is protective and incredibly sturdy. However, it's also bulky and there's a good chance it's never coming off the phone. I guess you lose a little flexibility for better protection... And it's kind of expensive for a plastic case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great slim case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because of the reputation of the Otterbox. The case provides necessary protection without the bulkiness of the old Otterbox cases. The clear case was great for my iPhone X since it already had a color enhancement.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend sitting this case on a windowsill in the sun before installing. Very tight fit, which is good when the phone is in it. Otherwise this case is fine. One of the few cases that is clear and my wife wanted to show off her red Xr.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Very protective but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does its job by being a very protective to your phone. I would recommend for that reason. Personally, I just found the case to be too bulky for myself. You may feel different and for that reason I still say that it’s a good buy.

    I would recommend this to a friend