Customer Ratings & Reviews
- Model:
- 77-65414
- SKU:
- 6422379
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Symmetry Series case's excellent protection and snug fit for their iPhone 12 and 12 Pro. Many appreciate the case's lightweight design and ease of use, along with its good grip and sleek aesthetics. However, some customers found the buttons difficult to press and a few felt the price was a bit high. The overall quality of the case materials was frequently praised.
This summary was generated by AI based on customer reviews.
Great CASE!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clean open ports. Work at a dealership that has TONS of rocks and it’s hot pavement in this one and my old one and they both never cracked my backs or screens.
I would recommend this to a friendPicked up on schedule
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Placed order on line to be picked up in a town that I had plans on visiting the next day. Transaction completed without a hitch.
I would recommend this to a friendLove!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get Otterbox cases for every single phone I have. The Symmetry Series is my favorite because they are sleek. They aren't bulky like the other Otterbox cases.
I would recommend this to a friendIt works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the direction otter box has gone. It’s so simple but feel sturdy. I like the matte finish, it doesn’t get all slippery and fingerty
I would recommend this to a friendGreat Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the look and feel of this case. Is definitely going to be my go to case in the future for all my new iPhones.
I would recommend this to a friendOtterbox phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t say anything bad about this. Been using otterbox for years. Hasn’t failed me yet. Also their warranty is top notch.
I would recommend this to a friendAlways prefer Oterbox
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox makes the best phone covers in my opinion. This one is a thin profile so does not add bulk to the size.
I would recommend this to a friend- Pros mentioned:Protection
Didn’t last long
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection but cracked in several places after awhile. There is a warranty but they charge you to ship it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your Symmetry Series case! We greatly appreciate your feedback, and we'll be sure to let our design team know about your experience. If you decide you'd like to get a warranty replacement, feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
IPhone 12
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase so far. I am loving this phone. I also want to recognized the salesperson who helped me--he was excellent.
I would recommend this to a friendiPhone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone case I’ve purchased. I’ve had different phone models and I keep purchasing the same case for each one. Very reliable
I would recommend this to a friendSLEEK BUT EFFECTIVE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the wife. She wanted sleeker version and didn’t mind sacrificing protection. It’s got nice “lips” around lenses on back and screen.
I would recommend this to a friendPremium IPhone Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a premium case that is very attractive and durable. Geek squad did a great job putting on the screen protector.
I would recommend this to a friendDoes the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is decent, but sits a bit loose on the phone. If you keep it in a pocket, the case can roll off without much effort. Otherwise, it does fine.
I would recommend this to a friendOtter cases
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product always buy Otter. Otter case have been my go to cell phone protection for years now.
I would recommend this to a friendSurprisingly thin
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons press easily AND this case is extremely thin. Very satisfied and would recommend
I would recommend this to a friendiPhone 12 Pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my phone and it’s the perfect size for easy to use and the battery lasts a lot longer than the iPhone 8
I would recommend this to a friend- Pros mentioned:Fit
Just “OK”, Better Choices Available
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I put it on my iPhone 12 Pro, it fit snugly, but somehow felt more slippery than the previous Symmetry I had. And although the fit was very snug, it was more difficult to remove than I expected. Overall, I felt like there had to be better cases coming or already available so I returned this after having it on my phone for less than one day. It felt sturdy and would protect well enough, but it just didn’t feel like a good purchase.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi DLT0,
We're bummed to hear this Symmetry Series case didn't work out for you. When installing a Symmetry Series case for iPhone 12/12 Pro/12 Pro Max/12 mini, we recommend starting with the upper right corner of the device (camera and power button corner). After that, the following 3 corners should pop on much easier. The same goes for the removal too.
We really hope this experience doesn't turn you away for good. We're always trying to improve the Otter experience so we'd love to pass your feedback along to our product design team for future consideration. In the meantime, if you have any further questions or concerns, please feel free to contact us through our website under "How Can We Help You?" and select "General Questions."
Sincerely,
obcst
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter Boxes and BestBuy are a great combination, if you know how to work the system
I would recommend this to a friendOtter Tough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is pretty tough. I drop my phone not a lot but when I do this protects my phone very well.
I would recommend this to a friendiPhone 12 case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the case is cheap but not cheaply priced! I would not buy this case again!
No, I would not recommend this to a friend