Customer Ratings & Reviews
- Model:
- 77-65414
- SKU:
- 6422379
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Symmetry Series case's excellent protection and snug fit for their iPhone 12 and 12 Pro. Many appreciate the case's lightweight design and ease of use, along with its good grip and sleek aesthetics. However, some customers found the buttons difficult to press and a few felt the price was a bit high. The overall quality of the case materials was frequently praised.
This summary was generated by AI based on customer reviews.
Otter box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best cases. I’ve used them for the past 6 years and they have saved my screen numerous times.
I would recommend this to a friendGreat protection for my phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with Otter Box products. Have had them on my last 3 phones. Best Buy stocks them at competitive pricing
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen protection in addition you can not beat the warranty if it cracks
I would recommend this to a friendIrreplaceable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried different brands but otterbox is one of the best phone protector that I’ve ever had.
I would recommend this to a friendToo thin / flimsy, exchanged it for Commuter model
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have previously owned Symmetry models for iPhone 6 Plus, 7 Plus, and XS Max and was very satisfied with the quality and durability of all of them. They did a good job of protecting those phones. This Symmetry model for the iPhone 12 (Pro) did not feel like the same level of quality or durability. I do not believe it would do a good job of protecting my phone from drops, etc. so I exchanged it for the Commuter model which feels much more robust and durable. Feels like more of a second skin than a protective case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Rick!
We're sorry to hear that your Symmetry Series case didn't live up to the expectations set by your past cases! Keep in mind, that case has been through hundreds of hours of design testing to ensure it will provide your phone with the drop protection OtterBox is known for. Having said that, we appreciate your feedback, and we'll be sure to let out engineers know about your experience. We're glad to hear that you found an OtterBox option that worked for you! If you run into any issues with your case, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased this item before and its still in good condition.
I would recommend this to a friendPeace of mind
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am always dropping my phone and this thing can take it. It takes a bit of the stress out of being a klutz. Durable. Not very cute. I chose durable.
I would recommend this to a friendThe future
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing is a solid piece for my phone, glad I went this route for the wireless charging definitely recommend.
I would recommend this to a friend- Cons mentioned:Button
Durable but not user friendly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durability is great but you have to use every muscle to get the side buttons to function. That makes it not very user friendly.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your troubles with the volume buttons on your Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed along to our design team. In the meantime, we have a great warranty, so please don't hesitate to reach out to our helpful team of Customer Service Otters here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Great buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great purchase especially when needing to protect your phone if any glass screen damages.
I would recommend this to a friendPerfect Cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very please with the phone cover. This item was very well priced. May purchase again some day.
I would recommend this to a friendDurable case!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! So durable! I’ve already dropped it a few times and you wouldn’t even know!
I would recommend this to a friendA solid phone case
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice solid case pepper text my phone well. It feels good in my hand without being too bulky.
I would recommend this to a friendGreat phone case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect case for my phone. Best Buy always has a great selection.
I would recommend this to a friendGreat Case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always relied on OtterBox cases in the past. This one is no different. It works well and is not bulky.
I would recommend this to a friendOne of the best cases out there.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an otterbox so you definitely get what you pay for, but that price is high but it's a quality product too.
I would recommend this to a friendGreat fit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong with otterbox. They are virtually indestructible.
I would recommend this to a friendOtter box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, excellent service by Best Buy. Best Buy should have a more varied selection
I would recommend this to a friendGood phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a phone case, nothing special, but the price.
I would recommend this to a friendOtter box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. Works well. Very sleek. We have always purchased otter box for all our iphones. Very reliable.
I would recommend this to a friend