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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1428 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the Symmetry Clear Series case's protective qualities, excellent fit, and crystal-clear transparency that showcases the phone's color. Many appreciate its lightweight design and ease of use, along with its attractive appearance and good grip. However, some customers noted that the case may discolor over time and is prone to scratches. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,428 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very well made and does a good job protecting my iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter clear i phone 12 pro cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish strong flexible and secure cover not flimsy lives up to its name Otterbox, Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Good feel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong this case. Had the same one for my iPhone 6s. And have it now for my iPhone 12pro.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Uncomfortable but does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does a great of job of protecting your phone. In the short time I used it I dropped it numerous times even down stairs and my phone survived without a scratch. The case however is very uncomfortable in hand and does not have very good grips. It also gets very dirty quickly and since it is clear you are going to see all the dirt, etc in the case. Overall the case does the job but I wouldn’t buy one like this again

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Jordan!

      We're glad to hear that your Symmetry Series has been keeping your phone safe, but we're sorry to hear that you're having trouble with the discoloration and feeling of your case. We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, we have a great warranty, so we'd be more than happy to get your dirty case replaced. Give us a ring at 1-855-688-7269, and we can get that claim started for you.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sparkles and shines!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed this for my moms new phone and she loves it. Protects and looks good on the new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox never fails

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with otterbox cases They have protected every iPhone I’ve ever had

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean. Does the job. Dropped the phone already and it’s fine.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shows off my new IPhone perfectly. I have always used Otterbox and this case does not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox for iphone12

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protective case. Had the similar case for my prior iphones and they are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Poco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my new iPhone for my needs. Tom was very helpful in my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    looks good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good on the phone but not as strong. If you are looking for good protection I would go with the defender series.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone Protector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone protector, has held up well. Today's phone prices its best to protect your investment.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good but $$$$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case but pricey. A little difficult to get on/off my iPhone though I suppose thats the point.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your Symmetry Series case! The good news is, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move counterclockwise, and you should have an easier time installing the other three corners! If you continue to have issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case it really brings out the color of my phone and the protection of my puone

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great value, perfect fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and quality make this a great value and it is a perfect fit.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, love it already. Dropped my phone with it on and no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clear case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple case. Very nice. I like how easy it is to click the buttons on the side

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your phone and thin enough to still fit in your pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is lightweight yet extremely strong. Stylish and functional. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case. Sleek and shows off the color of the iPhone.

    I would recommend this to a friend