Customer Ratings & Reviews
- Model:
- 77-65422
- SKU:
- 6422383
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Symmetry Clear Series case's protective qualities, excellent fit, and crystal-clear transparency that showcases the phone's color. Many appreciate its lightweight design and ease of use, along with its attractive appearance and good grip. However, some customers noted that the case may discolor over time and is prone to scratches. A few also mentioned that the price point might be considered high by some.
This summary was generated by AI based on customer reviews.
Otterbox gets it DONE!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good case. I wanted something different from my usual black Otterbox. I got a new 12pro so I went with the clear one to display my pacific blue colorway. After a week of use, Im pleased.
I would recommend this to a friend- Pros mentioned:Protection
Great case
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does its job keeping my iPhone safe. It does not however maintain its “clear” look like the packaging says it will. Already have warrantied out a new case through Otterbox.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .It's great to know the Symmetry Clear Series case is getting it done in terms of protection, but we're sorry to hear of the cosmetic complications. Our Otter engineers work tirelessly to keep such aesthetic ailments at bay, so we're confident a brand-new warranty replacement will keep things looking sharp for the long haul. Feel free to ping us through the following link or at 1-855-688-7269 and we'll be glad to help get one in the works!
https://www.otterbox.com/en-us/warranty-begin
Cheers,
OtterBox Customer Service Team
- Pros mentioned:Fit, Protection
Perfect fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit and protection for my iPhone adding a little security during life's mishaps
I would recommend this to a friend A worthy phone case
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I love about Otterbox is they will replace your case after it’s worn down. All you need to do is pay for shipping.
I would recommend this to a friendCase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very easy to turn the volume buttons and power button unlike some cases the buttons are hard to push.
I would recommend this to a friend- Cons mentioned:Color, Price
Yellow
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turned yellow/brown in color in very little time. Priced too high for this type of quality.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Drew! We're so sorry to hear about your disappointing experience with the Symmetry Series Clear case for your iPhone 12/Pro. We know that you expect more out of your OtterBox. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. We'd like to see what we can do to make things right by you under our fantastic product warranty though. Please give our awesome Otters a ring at 1-855-688-7269 and they'd be more than happy to help get the ball rolling on your replacement case.
Kindly,
OtterBox Customer Support
- Pros mentioned:Fit, Protection
Clear case yellows!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case protects your phone like an Otterbox should with a nice fit. The Stardust is really pretty for a few months. I just replaced it with an Apple silicone case after 3 months partly because this case shows scratches on the back but mostly because of the yellowing. It definitely changes from clear to yellow with just typical use.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Awesome to know the Symmetry Clear Series case was getting it done in terms of protection, though we totally get the need for your iPhone to remain looking its best while covered for safekeeping. We're sorry that your particular case was hit hard by such aesthetic ailments, and although you appear to have landed on something else, we'd still be glad to help get you set up with a brand-new warranty replacement that could at least serve as a backup.
Give us a call at 1-855-688-7269 if this is something you'd be interested in and we'll be glad to help get one in the works!
Best,
OtterBox Customer Service Team
- Pros mentioned:Fit
Nice but scratches easy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slick and easy to put on . Really nice if you have a colored phone. 3 stars because it’d full of surface scratches making it look very old very fast. I ended up getting a regular black one works better for me
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the scratches on your Symmetry Series case! We appreciate your feedback, and we'll be sure to pass your thoughts up the ladder to our design team. In the meantime, we have a great warranty, so if you still have your case, feel free to call us at 1-855-688-7269, and we can get you a replacement OtterBox.
Best,
OtterBox Customer Service Team
Very Sturdy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My high school kid was so happy with it. We could have opted for a cheaper version, but this is very sturdy
I would recommend this to a friend- Cons mentioned:Yellowing
Would be great if it stayed clear
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is sturdy and always protected my phone from any damage however it turns yellow extremely fast
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Linda! We apologize for the discoloration issue you have experienced with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
- Pros mentioned:Protection
Overpriced, yellows, but still good protection
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protection is great, but case gets yellow very quickly (strangely however it’s only half the case that experiences this). Also, beware: case does not support official MagSafe accessories which is total BS for the price.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any disappointment with your Symmetry Series case! While that case allows the device to charge while on the MagSafe charger, it is not designed for optimal performance with MagSafe accessories. That being said, we have a sizeable lineup of OtterBox cases that we designed specifically to interact with Apple's MagSafe ecosystem and that have been through our full gauntlet of tests to ensure they will still offer the protection OtterBox is known for. Check those out at Best Buy, Apple, or our website!
We appreciate your feedback about the discoloration with your case, and we'll be sure to let our engineers know about your troubles. In the meantime, we have a great warranty, so we're more than happy to get your discolored case replaced here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Cover for iPhone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is difficult to find iPhone 12 OtterBox covers, so we were lucky to find one. She likes the clear cover.
I would recommend this to a friend- Cons mentioned:Color
Nice protector but don’t opt for clear color
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is holding up well but the clear color is not ideal. After a year or so the clear is more like dingy yellow.
No, I would not recommend this to a friend Love otterbox, have a case for all my devices.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 4 stars for now because it was a purchase for my mom but by the looks of it it's really holding up well, has a bit of scratches on it now from Lord knows what, but it works with wireless charging and is cute. Definitely necessary when it comes to buying a new phone.
I would recommend this to a friendSatisfactory
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was in good condition. I ordered it a few days ago and it arrived 3 days later
I would recommend this to a friendCase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute and sparkly and very durable. Every phone I get I always repurchase this case
I would recommend this to a frienddependable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as always otterbox remains the same. good product ok price
I would recommend this to a friend- Pros mentioned:Protection
Phone case review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid case for decent protection. When you drop your phone, expect to see the same amount of damage on your case. Pretty reasonable and good price, delivered in a day. Quality reflects price.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Cherry!
We're glad to hear that you're happy with your Symmetry Series case! If there's anything keeping this from being a 5-star experience, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and share your thoughts.
Best,
OtterBox Customer Service Team
Iphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with my purchase would highly recommend
I would recommend this to a friend- Pros mentioned:Protection, Transparency
Works as designed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job of protecting the phone. The clear case allows for the phone to show.
I would recommend this to a friend