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Customer reviews

Rating 4.6 out of 5 stars with 1428 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the Symmetry Clear Series case's protective qualities, excellent fit, and crystal-clear transparency that showcases the phone's color. Many appreciate its lightweight design and ease of use, along with its attractive appearance and good grip. However, some customers noted that the case may discolor over time and is prone to scratches. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,428 reviews
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Simple and Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looks beautiful on the phone and not too bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my teenage daughter and I am confident this will give the protection she needs so I won’t have to worry about replacing her phone anytime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video game highly recommend it. Highly recommend it. Highly recommend it. Great video game highly recommend it. Highly recommend it. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case . Fits my phone perfectly while also keeping it safe from drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First, iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone, and I am pleased I had a great service at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. Has been dropped many times and has done its job. My son gets upset when it scratches. But better for the case to scratch rather than the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second symmetry case...product is easy to install...provides great protection for my phone....no issues with the phone controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I couldn’t love anything more it was a must have 5 star over all!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Transparency

    Rated 2 out of 5 stars

    good case but

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is almost impossible to get on. If you can get it on it's a quality case that will show the color of your phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there!

      We're sorry to hear about your frustration with your Symmetry Series case! The good news is, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move counterclockwise, and you should have an easier time installing the other three corners! If you continue to have issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    This product is simple, nothing fancy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is simple, nothing fancy. But I have used one for a while and it is very protective. Bought my daughter one to protect her phone as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase!! Easy to use!! Nice phone. Got to say all this to get to the 59 words. Hope I am there but if not just remember—Great purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear Otter Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Clear For my 12! I don’t get my phone mixed up with the rest of the office! Love it! Hard to put on - so I guess I will never get another case!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ottorbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after dealing with Apple for sending a wrong cover twice decided to go with otterbox for first time. Never used a case before. A little hard to get in case and must be on magnetic charger just right to charge

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Exact fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and design. Doesn’t make the phone too bulky

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but not pretty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone pretty well...but, isn't really attractive... the soft material tends to look dirty quickly. Ok...if you use your phone more for utility than anything else...and don't care...how it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good product and it was appropriate quality for the cost. I will consider Otterbox cases in the future when purchasing other items for other devices

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Cool case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool looking case. Fits well with iPhone 12 and really feels light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife’s phone. She likes it, but their selection was minimal. Wish these cases were not so expensive but I have trusted them for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone with a good also a repair in Best Buy is a good way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Otterbox brand. I will always buy from my phone.

    I would recommend this to a friend