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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1428 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the Symmetry Clear Series case's protective qualities, excellent fit, and crystal-clear transparency that showcases the phone's color. Many appreciate its lightweight design and ease of use, along with its attractive appearance and good grip. However, some customers noted that the case may discolor over time and is prone to scratches. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,428 reviews
  • Rated 4 out of 5 stars

    A plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy case. otterbox always a go to for phone cases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otter box only con is no protective covers for ports

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Scratches easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, scratches like crazy. I had same case for my old iPhone 8 and that one didn’t scratch at all. I love the look of the clear case and it’s very well made. It is super protective. Difficult to take on and off.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Diane,

      When installing a Symmetry Series case for iPhone 12/12 Pro/12 Pro Max/12 mini, we recommend starting with the upper right corner of the device (camera and power button corner). After that, the following 3 corners should pop on much easier

      As for the scratches on your case, we assure you this is anything but normal. If you're willing to give this one more shot, we'd be happy to take things from the top with a warranty replacement case, which we trust will have no such issues going forward. Please don't hesitate to give us a call at (855) 688-7269 and we'll get you back on track to stylish security!

      Best,
      obcst OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong and Pretty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Otter Box for two reasons. First and foremost it protects my phone on all corners from dropping it and I love the sparkle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic phone protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate and functional, very basic without being intrusive

    I would recommend this to a friend
  • Pros mentioned:
    Transparency

    Rated 5 out of 5 stars

    Clear for the win

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get it and clear so I can see the back of my phone. I need everybody to know that it’s an apple.Lol

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect your iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this otter box for my wife to use with her new iPhone . This case is perfect for her needs it adds a great layer of protection!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough Cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox iPhone case does what is expected, it protects the phone. I am very pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is very safe in this case and I drop it a lottttt! I work with kids so it’s always hitting the floor hard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case. Worth the money to keep phone safe

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for new Iphone 12... Looks great, seems very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    What we needed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter who just received her first phone. Perfect to protect the phone from drops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case. Wife really likes the looks of the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick design which fits properly to my iPhone 12 pro

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection plus adds color to the phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the pho e and looks good. This was for my mother. The sparkle adds to the purple color phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protective but yellows

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an alright case yet my past clear ottercase yellowed but the protection for both cases is great. Hopefully this one won’t yellow as badly but so far it’s good. This case has started to get cloudy and wiping it takes some of it off but not all.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you had issues with your Symmetry Series cases in the past, but we're glad to hear that you're having good luck with this one so far! If you ever do run into any issues, feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Fancy Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful case for the iPhone 12! It is jazzy, sparkly, and fun to carry! I trust the durability and protection of the Otterbox reputation.

    I would recommend this to a friend
  • Pros mentioned:
    Transparency

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this case. I like that it’s clear so I’m able to see my phone color yet it’s classy with the glitter accents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glitter but durable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Otterbox case! Not only is it durable, but it’s also cute with the shimmer!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It is super protective and the sparkles give it a little spunk. I love the fact that I can still see the color of my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Phone Case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone case. I had one on my other phone for 2 years and it protected it well. Lots of drops and never damaged my phone!

    I would recommend this to a friend