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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1427 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the Symmetry Clear Series case's protective qualities, excellent fit, and crystal-clear transparency that showcases the phone's color. Many appreciate its lightweight design and ease of use, along with its attractive appearance and good grip. However, some customers noted that the case may discolor over time and is prone to scratches. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,427 reviews
  • Cons mentioned:
    Color fading

    Rated 2 out of 5 stars

    Yellow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned yellow/brown in color in very little time. Priced too high for this type of quality.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there, Drew! We're so sorry to hear about your disappointing experience with the Symmetry Series Clear case for your iPhone 12/Pro. We know that you expect more out of your OtterBox. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. We'd like to see what we can do to make things right by you under our fantastic product warranty though. Please give our awesome Otters a ring at 1-855-688-7269 and they'd be more than happy to help get the ball rolling on your replacement case.

      Kindly,
      OtterBox Customer Support OtterBox

  • Rated 4 out of 5 stars

    Good but discoloration happens quick

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and durable case. Easier to hold if you attach a pop socket. Really cute but discoloration to a yellowy rubber after a couple months :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way to go otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE that it shows the color of my phone and the glitter just makes it sparkle and look pretty!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cute sturdy and strong I like it, and you get a little sparkle as well

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bling Case by Defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this case with her new iPhone blue phone. Case is clear but is sparkling to add the bling factor

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Otter box for iPhone12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought to protect my work phone it meets my needs and was on sale at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Totally worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for your phone. Totally worth the price for a stylish look and complete protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Just what I want

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and protective case for I Phone and very color change resistant

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case will protect well an the buttons work good with it on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Clear otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I have dropped phone and no issues. Case fits nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great case so far. I am looking forward to seeing how it holds up over time.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and it’s a o pretty on my phone. It’s also durable and tough!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    otterbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great otterbox product. Great construction and protects your phone great..

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Apple iphone phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone case!!! It's clear but with some dazzle. Perfect!!!

    I would recommend this to a friend
  • Cons mentioned:
    Scratch resistance

    Rated 1 out of 5 stars

    Even if you touch it, you will scratch it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "You don’t have to choose between a protective case and a stylish one." --- That's exactly what I was looking for in this case and it failed miserably on the stylish front. I have had the case for a couple of days and the back of it is full of ugly and some noticeably deeper ones and it hasn't even left the home yet! Seems like even a feather would leave scratches on it...poorly produced case, avoid it or you'll regret it. Should have listened to the many negative reviews already!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the scratches on your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works effectively. Price seems a little steep for something so simplistic. The case will show discoloration as time progresses

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Glittery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent brand and provides the best protection amongst others, none other compares .

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cute case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear case with glitter overlay and looks good with the blue iPhone 12. Very simple and subtle.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter keeps dropping her phone and this case protects the phone from damage. Great case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and quality, easy to install and worth the price

    I would recommend this to a friend