Customer Ratings & Reviews
- Model:
- 77-65422
- SKU:
- 6422383
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Symmetry Clear Series case's protective qualities, excellent fit, and crystal-clear transparency that showcases the phone's color. Many appreciate its lightweight design and ease of use, along with its attractive appearance and good grip. However, some customers noted that the case may discolor over time and is prone to scratches. A few also mentioned that the price point might be considered high by some.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Cell Phone Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case very much. It is both pretty and protective.
I would recommend this to a friend - Pros mentioned:Fit
Great case!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we wanted! Fits perfect and looks great!
I would recommend this to a friend - Pros mentioned:Ease of use
Great case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick easy install and performs well. Just what was needed.
I would recommend this to a friend - Pros mentioned:Ease of use
Cute case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cute, easy to get on and off my phone. Good quality
I would recommend this to a friend - Pros mentioned:Ease of use
iphone case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design, it is not bulky, and is easy to use
I would recommend this to a friend - Pros mentioned:Protection
I love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t go wrong with an otter box. And it’s cute
I would recommend this to a friend - Pros mentioned:Transparency
Case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality enjoy that I case see my phone color.
I would recommend this to a friend Overpriced
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone case does its job protecting from impact damage but comes slippery and scuffs easily.
No, I would not recommend this to a friendGood case, doesn’t work well with pop socket
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case, it’s cute and durable. I gave it 3 stars because no matter what I do, a pop socket will not stay on.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your struggles with your PopSocket on your Symmetry Series case! Our cases have been compatible with PopSockets in the past, so it's odd to hear that you're having troubles with yours. We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we'd suggest checking out our Otter + Pop Symmetry Series case, as it includes an integrated PopTop. See more about that case here: https://www.bestbuy.com/site/otterbox-otter-pop-series-for-apple-iphone-12-and-iphone-12-pro-black/6422356.p?skuId=6422356
Best,
OtterBox Customer Service Team
Shopping for tv mount
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good quality but no associate assisted In locating and checkout wasn’t clearly marked.
I would recommend this to a friendOk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is great, but doesn't work with magnetic charger. You have to remove case to charge or use car vent mount.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're so sorry about this. That's strange because this Symmetry Series case was designed to work with the MagSafe charger seamlessly. that could be due to any of a few different factors, such as the particular platform being used and the specific placement of the Apple/Otter combo on it. In addition, you might find it helpful to reboot both your device and charger and also to check and see if there have been any firmware or operating system updates to either.
If you're still having trouble, please feel free to give us a call at 1 (855) 688-7269 and we'd be happy to help.
Best,
OtterBox Customer Service Team
- Cons mentioned:Scratch resistance
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scratch’s very easy! Haven’t had it very long and it’s all scratched up.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
Yikes! We're sorry to hear about this unusual scratching situation. We'd love another chance to show you how tough our products can be! Please give our Otters a quick call at 1-855-688-7269 and we'll set you up with a replacement.
Best,
OtterBox Customer Service Team
Sparkly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really cute and sparkly which is what I wanted. But it’s not all the way clear. It’s cloudy so you can’t see the actually phone very where which was what I also wanted. For protection it seems great. I’ve dropped my phone numerous time already and it’s holding strong.
I would recommend this to a friendJust ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but very slick I am afraid I am going to drop it. Wish it had a rub edge not a smooth rounded one.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the grip of your OtterBox, and we'll be sure to let our design team know about your experience. In the meantime, if you're looking for a case with a bit more grip, we'd suggest checking out our Defender Series Pro case here: https://www.bestbuy.com/site/otterbox-defender-pro-series-for-apple-iphone-12-and-iphone-12-pro-black/6422365.p?skuId=6422365
Best,
OtterBox Customer Service Team
Needs to be bright
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to be made in flourescent orange, yellow, green. Also need to make a defender in a bright color
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're always evaluating new case options, so we'd be happy to pass your feedback along to our product design team for future consideration. In the meantime, if you have any further questions or concerns, please feel free to give us a call at 1 (855) 688-7269 and we'd love to chat.
Sincerely,
OtterBox Customer Service Team
- Pros mentioned:Fit
Good case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife purchased this for her new iPhone 12. Fits perfectly.
I would recommend this to a friend - Pros mentioned:Protection
My phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good on the phone. The hard case protects the phone well.
I would recommend this to a friend - Pros mentioned:Protection
Protect and serve
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protection . . .
I would recommend this to a friend Disappointed in BestBuy service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always thought Best Buy was the place to go for quality products and excellent service. This was not the case here. I was ready to plunk down $900 + for an iPhone 12. I knew what I wanted and came to Best Buy to advise on Accessories and transfer information from my old phone to my new one and to make the connection with my service provider. First of all, although the website for this store said the iPhone was in stock, it was not! So I had to order it and come back. I also had to prove my identity to spend my money. Then to activate etc., I could have bought a new car car in the time it took to do this. Then I had to physically go to the Verizon store to trade in my old phone. Next time I am going straight to the Verizon Store to buy my iPad or iPhone. I am very disappointed with Best Buy. I won’t even start to tell you about the Geek Squad failure to transfer data from one computer to another. I still can’t find my medical files.
No, I would not recommend this to a friendNot Non Slip
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it three stars only because it is not non slip. Other than that, it is solid and strong.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're sorry for your mixed feelings about this Symmetry Series case. If you're looking for something grippier, we'd recommend our Defender Series case. Please feel free to check it out on our OtterBox website.
Best,
obcst