Customer Ratings & Reviews
- Model:
- 77-65422
- SKU:
- 6422383
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Symmetry Clear Series case's protective qualities, excellent fit, and crystal-clear transparency that showcases the phone's color. Many appreciate its lightweight design and ease of use, along with its attractive appearance and good grip. However, some customers noted that the case may discolor over time and is prone to scratches. A few also mentioned that the price point might be considered high by some.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Very nice phone case !!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and still has prevented my phone from damage.
I would recommend this to a friend I’m sure it does the job doesn’t look like it’s go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure it does the job doesn’t look like it’s going to offer any more protection than a cheap case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not feeling confident with your Symmetry Series case! Keep in mind, that case has been through hundreds of hours of design testing to ensure your phone is protected with the drop protection OtterBox is known for. If you run into any issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
OtterBox Symmetry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but not exactly what I wanted. The product is great it just wasn’t the look I wanted.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Logan!
We're sorry to hear that you're not loving your Symmetry Series case! Thankfully, we have quite a few case options for a multitude of lifestyles, so we might have something that suits you a bit better. Feel free to reach out to our Customer Service Team through the link below, and we'd be more than happy to get you pointed in the right direction!
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Slippery and too small
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slick so it feels like you’re going to drop your phone. Additionally, it’s very difficult to put the phone inside the case because it’s a little too small. It will go in but if feels like he might do damage to your phone – not good! This is not the case with other colors in the Symmetry line. I now have the black version and it works well.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Symmetry Series Clear, but we're glad to hear that you 're liking that black case! If you decide to give that Symmetry Series Clear case another try, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move counterclockwise, and you should have an easier time installing the other three corners! If you continue to have issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Pros mentioned:Fit
Cover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly on iPhone, and my daughter loves it
I would recommend this to a friend Regular case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a simple cover to protect our phone the best you can without having something Bulky.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're glad you're liking this Symmetry Series case. If you have any further feedback, we'd love to chat at (855) 688-7269!
Cheers,
obcst
Great OtterBox iPhone 12 case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox - Symmetry Clear Series for Apple® iPhone® 12 - Stardust. Bought this case for my wife’s new purple iPhone 12. It’s clear with sparkles throughout. She really likes it a lot. I got it on sale, so even better!
I would recommend this to a friendHard to put on and take off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So incredibly hard to get on and off I feel like I’m going to break my phone in half.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Symmetry Series case! The good news is, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move counterclockwise, and you should have an easier time installing the other three corners! If you continue to have issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Overvalued
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK case, overvalued though. The stardust design will hide the scratches on the back.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. That being said, it's certainly odd to hear that your case is causing some issues with your power button. Thankfully, we have a stellar team of Customer Service Otters who'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
iPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with this the volume button wouldn’t work I have to exchange it.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Steve!
We're sorry to hear that you're having trouble with the buttons on your Symmetry Series case! That's certainly odd. If you haven't exchanged your case yet, we also have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Apple iPhone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is holding up very well---phone has had drops that have not had any affect on it --did not scratch case. I like the color and the sparkles --can find it better All of the controls are easy to find and operate.
I would recommend this to a friendManager
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to get on and off no instructions, also can’t hear blocking speaker???
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Symmetry Series case! The good news is, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move clockwise, and insert the bottom right corner of the phone into the corresponding corner of the case, so that the right side of the phone is installed in your OtterBox. After, apply pressure to the bottom left corner then the top left corner. To remove the case, simply do these steps in reverse! If you continue to have issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really am enjoying it. It has a nice look and fits well on the phone without a lot of bulk added to the phone. I have multiple family members that plan on getting the same case. I would highly recommend it.
I would recommend this to a friendStardust for the Win!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing case, I love it, the color is great. I cannot wait for them to release a mag safe version in the 12 Pro, I can only find it in Max, but I love love love the stardust case so much I won't switch!
I would recommend this to a friendNot worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fit was loose overall. It didn’t allow easy access to the buttons
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the fit of your case and your troubles with the buttons, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Hmmm, ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case already turned yellow and already cracked
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Sorry to hear of the aesthetic and structural struggles your Symmetry Series Case is dealing with lately, but the good news is we've got an awesome warranty that will quickly get things back on track. Just ping our handy Otters via the link below or at 1-855-688-7269 and we'll have this all fixed and cleared up with a brand-new replacement in no time!
https://www.otterbox.com/en-us/warranty-claim
Cheers,
OtterBox Customer Service Team
Average
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The. Case fits Too tight hard to get on and off try a different brand
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're bummed to hear this Symmetry Series case didn't work out for you. When installing a Symmetry Series case for iPhone 12/12 Pro/12 Pro Max/12 mini, we recommend starting with the upper right corner of the device (camera and power button corner). After that, the following 3 corners should pop on much easier. The same goes for the removal too.
We really hope this experience doesn't turn you away for good. We're always trying to improve the Otter experience so we'd love to pass your feedback along to our product design team for future consideration. In the meantime, if you have any further questions or concerns, please feel free to contact us through our website under "How Can We Help You?" and select "General Questions."
Best,
obcst
Good Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid case. Recommend getting a screen protector to use in conjunction with the case, since you could still scratch your screen if you drop your phone just right. Trust me--I speak from experience. :(
I would recommend this to a friendClear cover
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to it really, and just barely protects ………….
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! Rest assured, that case has been through hundreds of hours of design testing to ensure it will keep your phone safe with the drop protection OtterBox is known for. We appreciate your feedback, and we'll be sure to pass your thoughts up the ladder to our design team. If you run into any issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
A great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful phone case. I have used this seller and style for my last two phones also and they have all been sturdy, look good, and are SUPER affordable.
I would recommend this to a friend