Customer Ratings & Reviews
- Model:
- 77-65422
- SKU:
- 6422383
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Symmetry Clear Series case's protective qualities, excellent fit, and crystal-clear transparency that showcases the phone's color. Many appreciate its lightweight design and ease of use, along with its attractive appearance and good grip. However, some customers noted that the case may discolor over time and is prone to scratches. A few also mentioned that the price point might be considered high by some.
This summary was generated by AI based on customer reviews.
Not a good exact fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit well. Had issues with fitting and matching holes to phone had to return it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any trouble with the fit of your Symmetry Series case! It's certainly odd to hear that your device wasn't matching up with that OtterBox. Keep in mind, all of our cases are designed for very specific devices, so they won't often be compatible with other phones. This case was made specifically for the iPhone 12 and 12 Pro. If that is the device you were using, the case you received was certainly an anomaly, and we hope you give us another shot in the future!
Best,
OtterBox Customer Service Team
Scratch’s everywhere
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scratches in the first day of having. Would suggest to spend money on other products.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Austin!
We're sorry to hear about your disappointment with your Symmetry Series case! Your feedback is vital to us, so we'll be sure to let our design team know about your experience with the scratches on your OtterBox. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Scratches easily
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scratched up after a couple of days after buying it. I was gentle with it too.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the scratches on your OtterBox, and we'll be sure to let our design team know about your troubles. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Doesn't fit iPhone 12pro
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't fit the iPhone 12, I felt like I was going to break my phone taking it off just to clean it. And you have to often because its transparent. Its a shame because it looks so pretty on. Not worth the price
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Jane!
We're sorry to hear about your frustration with your Symmetry Series case! The good news is, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move clockwise, and insert the bottom right corner of the phone into the corresponding corner of the case, so that the right side of the phone is installed in your OtterBox. After, apply pressure to the bottom left corner then the top left corner. To remove the case, simply do these steps in reverse! If you continue to have issues, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Never again
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case as it’s slim and easy to fit into a pocket or small pocketbook. My phone 12 pro fell out of my hands (I’m 5’4” for reference) at about waist high. It has the stardust case on it, the back screen shattered regardless of being in this case. Invest in the care for your phone and get a better case. Might I add I have owned iPhones since 2008 and never broken one before, this case sucks.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Maria,
We're sorry to hear about the damage to your device while it was in a Symmetry Series case. While our cases are tough, there are some variables that can't be predicted. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
- Cons mentioned:Color
Do not waste your money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and discolored in less than a month. The clear turns into a dingy yellow color.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We saw and responded to your other review about this dynamic listed under the Moon Walker colorway of the Symmetry Series Case as well, and again, please do feel welcome to give us a call at 1-855-688-7269 and we'll be more than happy to help get you set you set up with a brand-new warranty replacement that we trust will give you no such trouble going forward.
Best,
OtterBox Customer Service Team
- Pros mentioned:Ease of use, ProtectionCons mentioned:Bulk
iPhone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for. Easy to put on and protects the phone without being bulky.
I would recommend this to a friend Too shimmery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says clear but it is not. It has some shimmers that call attention to you and your phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Apologies for the confusion, but the Stardust version of our Symmetry Clear Series line definitely has some sparkle to it. We do make an entirely clear one as well, which sounds like more of what you were after:
https://www.bestbuy.com/site/otterbox-symmetry-clear-series-for-apple-iphone-12-and-iphone-12-pro-clear/6422383.p?skuId=6422383#anchor=productVariations
Best Buy should be able to assist you with a return and/or exchange, and if you have any product questions, feel free to give our friendly Otters a call at 1-855-688-7269 and we'll always be happy to chat!
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Consistent quality and a great look
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had the case long enough to tell whether it'll discolor over time, but I HAVE dropped my phone with it on at least 5 separate occasions (the main reason for consistently buying Otterboxes) and it's met my expectations thus far! Will definitely buy other versions of this product in the future.
I would recommend this to a friend Must have for phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox has saved all my devises from drops and this is light weight as well
I would recommend this to a friend- Pros mentioned:Protection
Functional and Protective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is thin and simplistic, and is very protective without being bulky. Has protected my phone against numerous drops.
I would recommend this to a friend - Pros mentioned:Protection
Great phone cover
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Always prevents my iPhone from any damage despite dropping it multiple times.
I would recommend this to a friend - Pros mentioned:Protection
Otterbox for iPhone 12 Pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box is always great. My wife just didn’t like that it was too bulky but great protection and great design.
I would recommend this to a friend A well received gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this case as a stocking stuffer for my son. He immediately replaced his current case and commented that he didn't realize just how crappy his phone looked in his old, beat up case until he put this one on LOL. He also noted that the buttons worked much easier in the OtterBox. He's happy, so Mama's happy!
I would recommend this to a friend- Pros mentioned:Transparency
Clear otterbox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice let’s my cell phone color show through. Very nice.
I would recommend this to a friend - Pros mentioned:Protection
You can't go wrong with an OtterBox!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using OtterBox cases for my family of five for more than a decade. In all that time, having three aggressive teenagers (and being a bit clumsy myself) we've probably had tens of thousands of phone drops in an OtterBox case and the phones survived without a scratch. I've only had one fluke incident where a phone was damaged by a fall/drop (screen hit the corner of concrete). I've been using the Symmetry cases for several years on multiple phones and love them. It offers a great balance of protection and low profile. The Commuter and Defender have more protection, but more bulk as well. So choose whichever series best meets your needs. I've also damaged a case in phone drop and OtterBox replaced it for free under warranty. Some say they are pricey, but so is your phone - it's worth protecting properly. I never could understand how people spend hundreds on their phone but only want to pay 10 bucks for a cheap case. You can't go wrong with an OtterBox!
I would recommend this to a friend - Pros mentioned:Fit
Amazing product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was so easy to fit on my phone. Amazing looks too
I would recommend this to a friend Otter iPhone clear case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With iPhone 12 larger than my older iPhone, I didn’t want a thicker case around the edges, making it difficult to hold. This one is comfortable. It shows some scratches over time but that doesn’t bother me. I did purchase a package of lens protectors for an extra measure of protection, since this isn’t as thick as my older Otter case.
I would recommend this to a friend- Pros mentioned:Protection
good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.otterbox for iphone as a cover if it is dropped....
I would recommend this to a friend Great Case!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this otter box. It is clear and functional and the best case ever! I only buy my phone cases from Best Buy! Best cases for the best prices!
I would recommend this to a friend