Customer Ratings & Reviews
- Model:
- 77-65462
- SKU:
- 6422353
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Symmetry Series case for its excellent protection and great fit for the iPhone 12 Pro Max. Many appreciate its lightweight design and the high-quality camera pictures it allows. While some find the price a bit high and the grip could be improved, the overall positive feedback highlights its slim profile and ease of use.
This summary was generated by AI based on customer reviews.
Otterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dependable case, I always buy otterbox with new phones.
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the case and it’s so flexible to put it on.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Perfect quality. Definitely recommended.
I would recommend this to a friendGreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. Otterbox is the only case for my iPhones.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome case does exactly what it is supposed to do.
I would recommend this to a friendGreat case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case product. Well worth a buy for your phone.
I would recommend this to a friendGreat!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my Go to case for all my iPhones owned....
I would recommend this to a friendPhone review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I highly recommend purchasing this !
I would recommend this to a friendiPhone 12
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case. Very nice and sleek lookin. A+++
I would recommend this to a friendLove it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love it!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnnnn
I would recommend this to a friend- Cons mentioned:Grip
Slippery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this otter box model. The case was too slippery for me.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Steven!
We're sorry to hear that you weren't feeling confident with the grip provided by your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, if you're looking for a case option with a bit more grip, we'd suggest checking out our Defender Series Pro here: https://www.bestbuy.com/site/otterbox-defender-series-pro-carrying-case-for-apple-iphone-12-pro-max-black/6422385.p?skuId=6422385
Best,
OtterBox Customer Service Team
Durable phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great case for cellphone. We’ve been using it for years and years and we love it coz it’s durable.
I would recommend this to a friendSlim & sleek.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good slim & sleek case. Needed to replace my old case and saw this one online.
I would recommend this to a friendDecent case.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent case for the piece, but not the best. Served it’s purpose.
No, I would not recommend this to a friendOk, but you still need a screen cover.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good if you can get it on sale. There are many options when it comes to the phone case scene. Otterbox has been a staple in phone protection for over 10 years.. other manufactures are catching up and offering just as good a product for less money.. Protection is average.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that you're liking your case for the most part. Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters through the link below, or give us a call at 1-855-688-7269.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Good case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case! The only think I don’t like is that it’s slippery.
I would recommend this to a friendGreat case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. Looks nice. Does what it is supposed to do.
I would recommend this to a friendCrap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this case for about 2 weeks and just dropped it for the first time. The case popped off on the corner of the phone and scratched the edge of my phone. So much for protection.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We appreciate the candid feedback and are very sorry to hear things went down this way. We truly do put forth every possible effort—from design and materials to manufacturing and post-production testing—to ensure that our cases will provide the very best protection available to help limit the potential for such discouraging outcomes, but unfortunately, any given incident is still subject to variety of unique dynamics that prevent us from being able to eliminate all risk. Our warranty can't be extended to your iPhone 12 Pro Max, however, we would very much like to help get you set up with a new case for a fresh start. Please feel welcome to give us a call at 1-855-688-7269, and we will be glad to assist you further.
Sincerely,
OtterBox Customer Service Team
Almost perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very slim which is great. You’re getting standard, grade A drop protection with a slim design. Just wished this was MagSafe compatible…
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that you're liking your case for the most part! The good news is, we have this same, slim case style in a MagSafe compatible format that sounds like it might check all your boxes. Check out our Symmetry Series+ with MagSafe here: https://www.bestbuy.com/site/otterbox-symmetry-series-with-magsafe-carrying-case-for-apple-iphone-12-pro-max-black/6427854.p?skuId=6427854
Best,
OtterBox Customer Service Team
Careful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit the iPhone 13 Pro Max. Only the iPhone 12 Pro Max
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any confusion with your recent purchase! While the cases for the iPhone 13 Pro Max are compatible with the iPhone 12 Pro Max, the cases for the 12 Pro Max are not forward compatible. We'll be sure to get your thoughts passed along to our design team.
Best,
OtterBox Customer Service Team