Customer Ratings & Reviews
- Model:
- 77-65462
- SKU:
- 6422353
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Symmetry Series case for its excellent protection and great fit for the iPhone 12 Pro Max. Many appreciate its lightweight design and the high-quality camera pictures it allows. While some find the price a bit high and the grip could be improved, the overall positive feedback highlights its slim profile and ease of use.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Grip
Slippery little sucker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a case to protect this is a good one but it better protect because with how slippery the case is it most definitely will slip out of your hands numerous times.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, John!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the grip of your case, and we'll be sure to let our design team know about your experience. If you're looking for a case with a bit more to hold onto, we'd suggest checking out our Defender Series Pro here: https://www.bestbuy.com/site/searchpage.jsp?st=iPhone+12+pro+max+defender&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys
Best,
OtterBox Customer Service Team
Bad Otterbox
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't fit very well, so dust and build up gets under the cover. This is the 1st OtterBox that I've been disappointed in.
No, I would not recommend this to a friendDid not protect my phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back of my phone is already all cracked... I have not had a big drop of my phone or anything... the cover has no marks but somehow my phone is still all messed up... worthless cover.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there.
We're sorry to hear about the damage to your device while it was in a Symmetry Series case. While our cases are tough, there are still some variables that can't be predicted. Though we can't replace the device, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team